MasterControl Document Control
MasterControl Document Control is cloud-based software for managing documents and quality processes in life sciences and other regulated organizations.
What MasterControl Document Control is
MasterControl Document Control is cloud-based software for managing documents and quality processes in life sciences and other regulated organizations. It automates document approval, distribution, retrieval, obsolescence handling, and revision history tracking. Searchable centralized storage includes time-stamped audit trails, reporting, and electronic signatures described as 21 CFR Part 11 compliant. The product also covers approval routing, audit management, corrective actions, nonconformance tracking, and compliance records. It is part of a quality management system that can connect document control with training, CAPA, supplier management, and audits. MasterControl says its API Toolkit can connect components with third-party ERP, CRM, MES, and PDM applications. Users can access documents across locations, including people who are not MasterControl users, and use tablets or smartphones to access information and perform tasks. The listed platforms are web, Android, and iOS. Licensing uses named users, with packages and modules tailored to customer needs. Pricing is available on request from MasterControl representatives.
Good
- Automates approval, distribution, retrieval, and revision tracking.
- Includes searchable storage and time-stamped audit trails.
- Electronic signatures are described as 21 CFR Part 11 compliant.
- Can connect with training, CAPA, supplier management, and audits.
Watch out
- Pricing is available only on request.
- Named-user packages are tailored to customer needs.
- End users are directed to their system administrator for support.
Who it suits
The product suits life sciences and other regulated organizations that need controlled document workflows and related quality processes. It may also fit teams that need mobile access or connections to other quality and business systems.
Verdict
MasterControl Document Control covers document lifecycle work alongside several quality management processes. Organizations should ask for a tailored pricing proposal and assess how its QMS connections fit their workflows.
Plans and prices
From MasterControl Document Control's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| MasterControl Quality Excellence / Document Control | Priced on request | Named-user licensing · packages and modules tailored to customer needs |
The facts
Each one read from MasterControl Document Control's own pages, with the date it was checked.
What it does
- Audit trail and signatures
- It provides searchable centralized document storage, a time-stamped audit trail, reporting, and electronic signatures described as 21 CFR Part 11 compliant.checked 8 Oct 2026
- Cloud delivery
- MasterControl describes its SaaS offerings as cloud-based software.checked 8 Oct 2026
- Collaboration
- Users can access necessary documents across locations, including people who are not MasterControl users.checked 8 Oct 2026
- Connected quality processes
- The document control system is part of a QMS that can connect with training, CAPA, supplier management, and audits.checked 8 Oct 2026
- Document workflows
- The system automates document approval, distribution, retrieval, obsolescence, and revision history tracking.checked 8 Oct 2026
- Integrations
- MasterControl says its API Toolkit can connect its components with third-party ERP, CRM, MES, and PDM applications.checked 8 Oct 2026
- Intended users
- The product is presented for life sciences and other regulated organizations that need document and quality process control.checked 8 Oct 2026
- Mobile access
- MasterControl says users can access information and perform tasks using tablets or smartphones.checked 8 Oct 2026
- Pricing limitation
- MasterControl asks prospective customers to contact its representatives for pricing tailored to their organization.checked 8 Oct 2026
- Purpose
- Quality Excellence provides document control software for life sciences organizations in regulated environments.checked 8 Oct 2026
- Security and compliance
- MasterControl's AI Trust Center lists ISO 9001, ISO 27001, ISO 27017, ISO 27701, and ISO 42001 among its AI platform standards; this statement concerns its AI platform.checked 8 Oct 2026
- Support
- MasterControl directs end users seeking customer support to contact their system administrator.checked 8 Oct 2026
The company
- Headquarters
- Salt Lake City, Utah, United Stateschecked 28 Sep 2026
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