1factory
1factory is a software platform for manufacturing, supply chain, and quality operations, covering product quality, supplier quality, and compliance.
What 1factory is
1factory is a software platform for manufacturing, supply chain, and quality operations, covering product quality, supplier quality, and compliance. Quality Control tools include PDF auto-ballooning, inspection plans, first article inspections, PPAP, in-process inspections, SPC, and gage calibration. Incoming inspection supports AQL-based sampling, lot decisions, lot switching, and certificate-of-conformance management. Supplier features include vendor lists, qualification and certification, dashboards, scorecards, supplier FAI and PPAP, and corrective actions. Its QMS provides document control, approval workflows, access control, training and records management, and audit readiness tools. APIs can send part master and order data from ERP or PLM systems and retrieve inspection results and measurement data; requests and responses use JSON with UTF-8 encoding. Plans require a one-year minimum commitment and annual billing at the start of the term. Quality Control Standard is $75 a month per QC user, with a five-user minimum.
Good
- Covers product, supplier, and incoming quality workflows.
- Includes document control and approval workflows.
- APIs connect ERP or PLM data with inspection results.
- Lists several hosting options for Enterprise configurations.
- Subscription includes support and ongoing product enhancements.
Watch out
- Plans require at least a one-year commitment.
- Subscriptions are billed annually at the term's start.
- Standard plans have minimum user or supplier counts.
- No free plan is listed.
Who it suits
1factory is designed for manufacturers, quality control and manufacturing engineers, and operations spanning the supply chain. It suits organizations that need quality, supplier, or compliance processes in one platform.
Verdict
1factory covers quality operations from inspection through supplier management and QMS processes. Account for the annual commitment and minimum quantities when evaluating its Standard plans.
Plans and prices
From 1factory's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Discover | Free | Up to 5 users · up to 5 part numbers |
| Supplier Collaboration — Standard | $20 a month | per connected supplier · 5 connected supplier minimum · Annually at the start of each subscription term; minimum one-year subscription commitment |
| Quality Management System | $20 a month | Document control · training · audits · NCR/CAPA/SCAR/complaints · approval workflows · annually at the start of each subscription term; 10 QMS-user minimum |
| Quality Management System — Standard | $20 a month | per QMS user · 10 user minimum · Annually at the start of each subscription term; minimum one-year subscription commitment |
| Supplier Collaboration | $20 a month | Supplier FAI · supplier PPAP · SCAR · shipment certifications · supplier portal · annually at the start of each subscription term; 5 connected-supplier minimum |
| Quality Control | $75 a month | Manufacturing, incoming and supplier quality · auto-ballooning · FAI · PPAP · SPC · CMM import · gage management · annually at the start of each subscription term; 5 QC-user minimum |
| Quality Control — Standard | $75 a month | per QC user · 5 user minimum · Annually at the start of each subscription term; minimum one-year subscription commitment |
| Enterprise | Priced on request | SSO · multi-org · API access · over-10-year storage · FedRAMP, validated or on-premise hosting · annual subscription |
The facts
Each one read from 1factory's own pages, with the date it was checked.
What it does
- API details
- The API accepts and returns JSON using UTF-8 encoding, and users generate an organization API key in Settings to authenticate requests.checked 3 Oct 2026
- API extensibility
- The vendor publishes OpenAPI documentation and JSON schemas but does not list official SDK packages.checked 15 Oct 2026
- API limits
- The API documentation specifies default limits of 60 requests per minute and 1,000 requests per day, returning HTTP 429 when exceeded.checked 15 Oct 2026
- Availability
- 1factory claims more than 99.99% uptime over the past eight years and provides a public status page showing API and website components.checked 15 Oct 2026
- Compliance
- The vendor states SOC 2 Type II, NIST SP 800-171 and FedRAMP Moderate Equivalent coverage, with 21 CFR Part 11 validation features.checked 15 Oct 2026
- Customer footprint
- The vendor says more than 600 customers use 1factory across 35 countries and 20 industries.checked 15 Oct 2026
- Data protection
- The maker says customer data is encrypted in transit over HTTPS/TLS 1.2 and encrypted at rest, with database failover and backups and redundant encrypted file storage.checked 3 Oct 2026
- Documentation and support
- API reference documentation is public, while broader compliance documentation is offered under NDA; support is available by email and phone during weekday Pacific hours.checked 15 Oct 2026
- Drawing auto-ballooning
- The system extracts characteristics, nominal values, tolerances, GD&T, notes and drawing zones into inspection plans.checked 15 Oct 2026
- FAI and CMM
- FAI reports aligned to AS9102 can import CMM data and link component first-article inspections to assemblies.checked 15 Oct 2026
- Gage management
- Calibration schedules, barcode issue and return, gage kits and variable gage R&R studies are included.checked 15 Oct 2026
- Hosting
- The web application runs on AWS GovCloud, with general-purpose, validated and government hosting environments; pricing also lists on-premise hosting as an enterprise option.checked 15 Oct 2026
- Incoming inspection
- Incoming inspection features include AQL-based sampling, lot acceptance and rejection, lot switching, and certificate-of-conformance management.checked 3 Oct 2026
- Integrations
- Its APIs support sending part master and order data from ERP or PLM systems and retrieving inspection results and measurement data.checked 3 Oct 2026
- Intended users
- The product is designed for manufacturers and for quality control and manufacturing engineers, including operations across the supply chain.checked 3 Oct 2026
- Issue management
- NCR, MRB, CAPA, SCAR and complaints workflows can be configured and analyzed by cause, supplier, part and date.checked 15 Oct 2026
- Legal name and founder
- Crunchbase identifies the legal entity as 1factory Inc. and lists Nipun Girotra as founder, with Milpitas, California headquarters.checked 15 Oct 2026
- Licence
- The terms grant a nonexclusive, nontransferable subscription licence for internal business use and prohibit copying, resale, hosting and reverse engineering; no open-source licence is published.checked 15 Oct 2026
- Limit: learning curve
- Some G2 reviewers report that advanced features have a steep learning curve and menus can be difficult to navigate.checked 15 Oct 2026
- Limit: migration and imports
- Reviewers report that migrating legacy documents or jobs is difficult and that OCR or CSV imports can misread values.checked 15 Oct 2026
The company
- Company facts
- LinkedIn lists 1factory, Inc. as a privately held company founded in 2011, headquartered in Milpitas, California, with 11–50 employees.checked 15 Oct 2026
- Headquarters
- Milpitas, California, United Stateschecked 28 Sep 2026
Where it runs
- Device integrations
- Automated measurement import supports CMMs, vision systems and digital gages including Zeiss, Keyence, PCDMIS and Mitutoyo.checked 15 Oct 2026
Money
- Inspection planning
- Plans support characteristics, inspection methods, operations, sampling rules, history and version control.checked 15 Oct 2026
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