Map My Customers
Map My Customers is a field sales execution platform that combines mapping, route planning, activity logging, and manager dashboards.
What Map My Customers is
Map My Customers is a field sales execution platform that combines mapping, route planning, activity logging, and manager dashboards. Its mobile apps support maps, accounts, routes, check-ins, voice notes, mileage tracking, and activity logging; the web app runs in a browser. Field tools include multi-stop route optimization, GPS-verified check-ins, offline mode, mileage tracking, and navigation handoff to Google Maps, Waze, or Apple Maps. It has two-way CRM integrations for Salesforce, HubSpot, Microsoft Dynamics, Zoho, and NetSuite. Calendar activity can connect with Google Calendar, Office 365, and Microsoft Exchange, with reps enabling their own connections. Spreadsheet import, SFTP, Zapier, and a public API provide other data connections; custom API syncs may cost extra. The product has no free plan or free trial.
Good
- Mobile apps support offline access and check-ins.
- Optimizes multi-stop routes and tracks mileage.
- Two-way integrations cover five listed CRMs.
- Supports calendar connections and Zapier automations.
- Security certifications include SOC 2 Type II.
Watch out
- No free plan or free trial.
- Industry Leader requires at least five users.
- Custom API-based syncs may incur extra charges.
- Annual billing is specified for listed plans.
Who it suits
Map My Customers is built for outside sales teams, including field representatives, sales leaders, managers, RevOps, and enablement teams. It suits teams that need territory and visit planning, mobile field tools, and CRM or calendar connections.
Verdict
Map My Customers brings route, visit, and activity tools together with mobile and browser access and a range of integrations. Teams should account for its lack of a free plan or trial and the annual-billing user minimums.
Plans and prices
From Map My Customers's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Industry Leader | $99 a month | 50,000 records · minimum 5 users · Lead Finder (125/user/mo) · 5 teams · paid annually |
| Enterprise | $139 a month | Unlimited records · minimum 10 users · Lead Finder (200/user/mo) · SSO & bespoke onboarding · Open API access · paid annually |
| Field Intelligence | $199 a month | Unlimited records · minimum 35 users · Exec HQ included · AI executive summaries · Dedicated Field Strategy Engineer · paid annually |
The facts
Each one read from Map My Customers's own pages, with the date it was checked.
What it does
- Calendar integrations
- Calendar activity can sync with Google Calendar, Office 365, and Microsoft Exchange, with each rep enabling their own calendar connection.checked 30 Sep 2026
- Core field tools
- Features include multi-stop route optimization, GPS-verified check-ins, voice-to-text notes, mileage tracking, offline mode, and navigation handoff to Google Maps, Waze, or Apple Maps.checked 30 Sep 2026
- CRM integrations
- Native two-way integrations are provided for Salesforce, HubSpot, Microsoft Dynamics, Zoho, and NetSuite.checked 30 Sep 2026
- Data connectivity
- The product supports spreadsheet import, SFTP, Zapier automations, and a public API; custom API-based syncs may incur an additional charge.checked 30 Sep 2026
- Mobile and web access
- The web app runs in a browser, while native iOS and Android apps support maps, accounts, routes, check-ins, voice notes, mileage tracking, and activity logging.checked 30 Sep 2026
- Onboarding
- Most teams are live in 2–4 weeks, with kickoff and data audit, CRM sync and territory build, pilot rollout, training, and full-team go-live.checked 30 Sep 2026
- Security and compliance
- Map My Customers states that it is SOC 2 Type II certified, GDPR compliant, HIPAA compliant, and encrypts data at rest and in transit.checked 30 Sep 2026
- Security controls
- Its DPA describes API-key or OAuth API access, a web application firewall, static code analysis, four annual penetration tests, HTTPS, and encryption at rest.checked 30 Sep 2026
- Support
- Support includes setup and troubleshooting guides, email support, request-a-call assistance, system-status information, and weekly office hours.checked 30 Sep 2026
- Target users
- It is built for outside sales teams, including sales leaders, RevOps, sales managers, enablement teams, and field sales representatives.checked 30 Sep 2026
- What it does
- Map My Customers is a field sales execution platform combining a mobile-first app, mapping, route planning, activity logging, and manager dashboards.checked 30 Sep 2026
The company
- Founded
- 2015checked 23 Sep 2026
- Headquarters
- Cary, North Carolina, United Stateschecked 23 Sep 2026
Money
- Free-trial policy
- Most teams start with a guided demo and pilot rather than a self-serve free trial.checked 30 Sep 2026
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