Maintenance Partners
Maintenance Partners is fire maintenance software for Australian fire businesses, covering assets, inspections, defects, AS 1851 compliance, and operations.
What Maintenance Partners is
Maintenance Partners is fire maintenance software for Australian fire businesses, covering assets, inspections, defects, AS 1851 compliance, and operations. Technicians can complete AS 1851 forms without a connection, capture photos and readings, then synchronize records when service returns. Each device can have a digital logbook with inspection, defect, and service history. Office users can dispatch jobs, schedule recurring maintenance, and receive alerts for FSA deadlines and overdue work measured against AS 1851 tolerance windows. Modules include scheduling, inspection forms, asset registers, defect management, quoting, invoicing, a client portal, reporting, floorplans, stock, timesheets, and install projects. The service runs on Android, iOS, and web, with CSV export. Xero is in active development; MYOB and QuickBooks Online are planned. The listed plan costs 150 AUD per user per month, billed at $150 ex GST or $165 inc GST, with a one-user minimum. Data and replicated backups remain in Australia. Email and phone support is listed Monday to Friday, 7:30am to 5:00pm AEST.
Good
- Offline AS 1851 inspections
- Digital asset logbooks
- Alerts for compliance deadlines
- Android, iOS, and web access
- Client portal included
Watch out
- Costs 150 AUD per user monthly
- One-user minimum applies
- Some accounting integrations are only planned
- Support hours are weekday business hours
Who it suits
Maintenance Partners is intended for Australian fire protection businesses and their technicians, schedulers, and directors. It suits teams needing offline inspections, compliance records, dispatch, and client access.
Verdict
Maintenance Partners combines field inspections, asset history, scheduling, compliance monitoring, and office operations for Australian fire businesses. Its offline mobile workflow and Australian data storage are central strengths, while the listed subscription is per user.
Plans and prices
From Maintenance Partners's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Maintenance Partners | A$150 a month | Unlimited assets, sites and clients · Every supported AS 1851 form · iOS and Android app · Desktop office portal · Client portal · Sub-contractor logins · Email and phone support · $150 / user / month ex GST; $165 inc GST; minimum one user; volume discounts for larger teams |
The facts
Each one read from Maintenance Partners's own pages, with the date it was checked.
What it does
- Asset records
- Asset records include inspection, defect and service history, with a digital logbook for each device.checked 5 Oct 2026
- Audience
- The product is built for fire protection businesses and their technicians, schedulers and directors.checked 5 Oct 2026
- Data residency
- Customer operational data is stored in Australian data centres, and backups are replicated within Australia.checked 5 Oct 2026
- Included modules
- The platform includes scheduling, inspection forms, asset registers, defect management, quoting, invoicing, client portal, reporting, floorplans, stock, timesheets and install projects.checked 5 Oct 2026
- Integrations
- CSV export is available; the integrations page lists Xero as in active development and MYOB and QuickBooks Online as planned.checked 5 Oct 2026
- Offline inspections
- Technicians can complete AS 1851 forms offline, capture photos and readings, and sync job records when signal returns.checked 5 Oct 2026
- Pricing limits
- A seat is one login, including technicians, office staff, subcontractors or invited client portal users; the minimum is one user.checked 5 Oct 2026
- Purpose
- Fire maintenance software for Australian fire businesses covering assets, inspections, defects, AS 1851 compliance and operations.checked 5 Oct 2026
- Retention
- After account cancellation, customer data is retained for 30 days for migration and then permanently deleted, while legally required invoicing and audit records are retained for seven years.checked 5 Oct 2026
- Scheduling and compliance
- The office portal supports job dispatch and recurring maintenance, and measures activities against AS 1851 tolerance windows with alerts for FSA deadlines and overdue work.checked 5 Oct 2026
- Security
- The company states that it encrypts data in transit and at rest, enforces role-based access controls, logs and reviews administrative actions, and requires multi-factor authentication for privileged access.checked 5 Oct 2026
- Support
- Email and phone support are included, with support hours listed as Monday to Friday, 7:30am to 5:00pm AEST.checked 5 Oct 2026
The company
- Company background
- Maintenance Partners says it is an Australian software company based in Newcastle, New South Wales, with compliance led by a certifier and industry trainer and operations led by people who have run fire service businesses.checked 5 Oct 2026
- Headquarters
- Newcastle, New South Wales, Australiachecked 28 Sep 2026
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