LeadChat
The facts below are what the maker publishes about LeadChat, checked and dated. Our editors have not written about it yet.
The facts
Each one read from LeadChat's own pages, with the date it was checked.
What it does
- Analytics
- The site says its reports include chat and lead volume, response times, and greeting-to-chat ratios.checked 12 Oct 2026
- Attribution
- LeadChat says it connects to Google Analytics and Google Tag Manager for ad-source attribution.checked 12 Oct 2026
- Coverage
- The site says its agents chat with website visitors 24/7 and are based in Australia, the USA, and South East Asia.checked 5 Oct 2026
- Data handling
- The privacy policy says information submitted through a customer’s website chat is passed to that customer, and that personal information is retained as long as needed for the policy’s stated purposes unless a longer period is required or permitted by law.checked 5 Oct 2026
- Engagement
- LeadChat says it can proactively show a chat prompt 5–10 seconds after a visitor arrives.checked 5 Oct 2026
- Integrations
- The site says customers can push leads into other systems using integrations and connect Google Analytics or Tag Manager for ad attribution.checked 5 Oct 2026
- Intended customers
- The site says it has worked with businesses from SMB to Fortune 500 and lists home services, education, finance, and consumer products among its client sectors.checked 5 Oct 2026
- Lead management
- The LeadChat portal includes a lead tracking CRM, reports, and analytics for chat and lead volume, response times, and greeting-to-chat ratios.checked 5 Oct 2026
- Lead portal
- The LeadChat portal includes lead tracking CRM functionality and lets customers push leads into other systems through integrations.checked 12 Oct 2026
- Lead qualification
- Its agents qualify visitors’ enquiries and send leads by email, SMS, or CRM in real time.checked 12 Oct 2026
- Onboarding
- LeadChat says customers can get started with live agents as soon as four hours after signing up.checked 12 Oct 2026
- Privacy
- LeadChat’s privacy policy describes processes for assessing security breaches and notifying authorities and affected individuals when required.checked 12 Oct 2026
- Privacy and compliance
- LeadChat’s privacy policy says it follows the Australian Privacy Principles, GDPR, and CCPA; it also says the company appoints a Data Protection Officer and takes reasonable precautions to protect personal information.checked 5 Oct 2026
- Response time
- LeadChat says its agents respond to chat requests within 10 seconds.checked 12 Oct 2026
- Service
- LeadChat provides real live chat agents to engage website visitors and capture leads 24/7.checked 12 Oct 2026
- Support
- The site provides contact numbers for Australia (+61 1300 113 267) and the USA (+1 800 695 7158).checked 5 Oct 2026
- Supported destinations
- The homepage says leads and transcripts can be sent by email, SMS, or into a client’s CRM.checked 12 Oct 2026
- Visitor engagement
- The service describes proactive chat pop-ups, personalized branding, qualifying questions, and lead capture.checked 12 Oct 2026
- Who it serves
- The homepage says LeadChat has worked with businesses from SMBs to Fortune 500 companies and lists home services, education, finance, and consumer products among its client sectors.checked 12 Oct 2026
The company
- Company background
- A LeadChat customer guide says the company was founded in Melbourne, Australia, in 2011 by Michael and Gary.checked 12 Oct 2026
- Headquarters
- Prahran, Victoria, Australiachecked 28 Sep 2026
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