Konversio Pilot
The facts below are what the maker publishes about Konversio Pilot, checked and dated. Our editors have not written about it yet.
The facts
Each one read from Konversio Pilot's own pages, with the date it was checked.
What it does
- AI features
- Pilot includes source citations, reply suggestions, conversation outcomes, audience controls, FAQ suggestions, safeguards, and an analytics overview.checked 5 Oct 2026
- Channels
- The site lists email, live chat, WhatsApp, Telegram, and more as supported channels.checked 5 Oct 2026
- Custom tools
- Konversio supports authenticated API calls from custom tools to backend systems.checked 5 Oct 2026
- Data control
- Konversio says operators can self-host and keep customer conversations, prompts, embeddings, and model traffic within infrastructure they control.checked 5 Oct 2026
- Deployment
- Konversio says it can be deployed in EU data centers and describes itself as EU-hostable and self-hosted by design.checked 5 Oct 2026
- Integrations
- The 0.0.3 release adds data imports from Intercom and Freshdesk, and WhatsApp template management for Cloud API and Twilio.checked 5 Oct 2026
- License
- Konversio describes itself as non-profit and MIT-licensed, with no AI tiers or paywalled automation.checked 5 Oct 2026
- Model options
- Pilot is designed to run with the operator’s model keys, EU-hosted providers, or self-hosted open models such as Gemma, Qwen, and Whisper.checked 5 Oct 2026
- Origin
- Konversio says it is hard-forked from Chatwoot CE v4.13.checked 5 Oct 2026
- Product
- Pilot is Konversio’s AI support agent, which reads help articles, answers customer questions in chat, drafts replies, summarizes conversations, routes issues, and hands off to humans.checked 5 Oct 2026
- Security
- The 0.0.3 release lists audit logs, webhook validation, SSRF hardening, safer file uploads and CSV exports, and sign-in and session hardening.checked 5 Oct 2026
- Who it is for
- Konversio describes its intended users as teams seeking to own their support stack, control their AI layer, and deploy for digital sovereignty.checked 5 Oct 2026
