JourneyIQ
The facts below are what the maker publishes about JourneyIQ, checked and dated. Our editors have not written about it yet.
Plans and prices
From JourneyIQ's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | Free | 1 journey · 5 stages · Basic blueprint canvas · AI scan (3/mo) |
| Growth | $49 a month | Unlimited journeys · Unlimited stages · AI Copilot · Red Zone tracking · Actor management · Priority support |
| Enterprise | Priced on request | Everything in Growth · SSO & advanced security · Custom integrations · Dedicated CSM · SLA guarantee |
The facts
Each one read from JourneyIQ's own pages, with the date it was checked.
What it does
- Actor management
- Actor management covers human, system, AI, and vendor stakeholders and their interactions across a customer journey.checked 7 Oct 2026
- AI Copilot
- The AI Copilot answers questions about journey health, CX gaps, and operational efficiency with contextual recommendations.checked 7 Oct 2026
- Analysis
- The AI Scan identifies red zones with severity scoring and root cause analysis.checked 7 Oct 2026
- Blueprint canvas
- The swimlane canvas maps user actions, frontstage, backstage, and support systems across customer journey touchpoints.checked 7 Oct 2026
- Dashboard
- The health score dashboard tracks CX score, efficiency, and AI readiness with live metrics.checked 7 Oct 2026
- Enterprise security
- The Enterprise plan lists SSO and advanced security.checked 7 Oct 2026
- Integrations
- The Enterprise plan includes custom integrations.checked 7 Oct 2026
- Intended users
- The site describes the product for revenue, customer experience, and operations teams, as well as new ventures designing customer journeys.checked 7 Oct 2026
- Product
- JourneyIQ describes itself as an operating system for customer journey and service blueprint management.checked 7 Oct 2026
- Purpose
- It helps teams visualize customer experience friction, quantify business impact, and optimize the customer experience.checked 7 Oct 2026
- Red zone detection
- AI identifies friction points, churn risks, and revenue-leaking moments and can quantify the cost of failures.checked 7 Oct 2026
- Support
- The Growth plan includes priority support and the Enterprise plan includes a dedicated customer success manager and an SLA guarantee.checked 7 Oct 2026
- Templates
- Industry templates include frameworks for SaaS, healthcare, e-commerce, and fintech, with common stages and friction categories.checked 7 Oct 2026
