JourneyIQ
6.5#13 in customer journey mapping softwareFrom $49 a monthFree planWeb
VisitJourneyIQ vs UXPressia
What both publish
| Fact | JourneyIQ | UXPressia |
|---|---|---|
| Integrations | The Enterprise plan includes custom integrations. | Business includes integrations with Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, and Azure DevOps; Enterprise adds Qualtrics and other custom integrations. |
| Intended users | The site describes the product for revenue, customer experience, and operations teams, as well as new ventures designing customer journeys. | UXPressia lists CX strategists, CX/UX designers and directors, digital consultants, business analysts, project managers, researchers, and HR professionals among its users. |
| Product | JourneyIQ describes itself as an operating system for customer journey and service blueprint management. | UXPressia describes itself as a customer experience mapping and management platform for centralizing customer journey maps, personas, service blueprints, and other CX assets. |
| Support | The Growth plan includes priority support and the Enterprise plan includes a dedicated customer success manager and an SLA guarantee. | UXPressia offers email support and website live chat, with its support page saying email replies typically arrive within 24–48 hours on business days. |
| Templates | Industry templates include frameworks for SaaS, healthcare, e-commerce, and fintech, with common stages and friction categories. | The platform offers templates for customer journey maps, impact maps, service blueprints, and personas. |
JourneyIQ plans
- StarterFree
- Growth$49 a month
- EnterprisePriced on request
UXPressia plans
- FreeFree
- Pro$36 a month
- Business$95 a month
- EnterprisePriced on request
Pick JourneyIQ if…
You want what its maker publishes above — check its page for the details.
Pick UXPressia if…
UXPressia suits CX strategists, CX and UX designers, researchers, analysts, and project managers who need to create and organize customer experience maps and personas. Teams that need the listed integrations or broader export formats should check the plan details.