CX Impact
7.5#1 in customer journey mapping softwareFree planFree planWebLinuxmacOSSelf-hosted
VisitCX Impact vs JourneyIQ
What both publish
| Fact | CX Impact | JourneyIQ |
|---|---|---|
| Integrations | Installation is documented for Codex, Claude Code, OpenCode, and DeepSeek Harness. | The Enterprise plan includes custom integrations. |
| Support | The maker links to GitHub documentation, releases, and an issue reporting page. | The Growth plan includes priority support and the Enterprise plan includes a dedicated customer success manager and an SLA guarantee. |
CX Impact plans
- CX ImpactFree
- Open-source projectFree
JourneyIQ plans
- StarterFree
- Growth$49 a month
- EnterprisePriced on request
Pick CX Impact if…
CX Impact is aimed at product managers, analysts, designers, and service teams who use AI agents to turn supplied material into process or customer maps. It may suit users who want editable outputs and exports rather than a visual editor.
Pick JourneyIQ if…
You want what its maker publishes above — check its page for the details.