
Itensity
Itensity is gym management software for independent operators and enterprise chains, with tools for membership management, billing and debit orders, bookings…
What Itensity is
Itensity is gym management software for independent operators and enterprise chains, with tools for membership management, billing and debit orders, bookings, CRM, marketing, collections, access control, point of sale, and workout tracking. Its branded member app supports class bookings, payments, QR access, workout tracking, and account management. Itensity Assistant can answer questions using gym data and run scheduled tasks, pausing for approval when it proposes changing real data. Booking tools include instructor scheduling, capacity management, class waitlists, and recurring classes, with web and mobile booking channels. Access control supports QR codes and barcodes, can integrate with door and turnstile hardware, and has optional biometric support. Listed partners include payment providers, Discovery Vitality, and Technogym MyWellness. Pricing scales with active member count: Starter is 600 ZAR a month, while Professional and Enterprise require a quote. Itensity is available on web, Android, and iOS. The operator is KRS Club (PTY) LTD, headquartered in Cape Town, South Africa.
Good
- Combines membership, billing, booking, and CRM tools
- Member app supports bookings, payments, and QR access
- Includes waitlists and recurring class scheduling
- Assistant pauses before changing real data
- Available on web, Android, and iOS
Watch out
- No free plan
- Starter begins at 600 ZAR a month
- Professional and Enterprise pricing requires a quote
- Technical support tickets are listed weekdays only
Who it suits
Itensity suits independent gyms, small studios, and larger chains that need membership, bookings, billing, and access tools. Its higher plans may fit operators needing debit orders, multi-club management, or group-level reporting.
Verdict
Itensity covers a broad range of gym operations, from membership and bookings to billing and access control. Its member-count pricing and tiered plans make the relevant package and quote important parts of the decision.
Plans and prices
From Itensity's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | 600 ZAR a month | For new studios · bookings and scheduling · member management · communications · member app access · sales and CRM pipeline · From R600/month; pricing scales with active member count |
| Enterprise | Priced on request | Everything in Professional · group-level reporting · corporate access policies · dedicated account manager · custom implementation · priority support · Tailored Enterprise pricing; request a quote |
| Professional | Priced on request | Everything in Starter · debit order management · access control · marketing campaigns · POS and retail · collections and arrears recovery · multi-club management · Request a quote; pricing scales with active member count |
The facts
Each one read from Itensity's own pages, with the date it was checked.
What it does
- Access control
- Access control supports QR codes and barcodes, and the site says it can integrate with door and turnstile hardware; biometric support is optional.checked 7 Oct 2026
- AI assistant
- Itensity Assistant can answer questions using gym data and run scheduled tasks, pausing for approval when it wants to change real data.checked 7 Oct 2026
- Core features
- The platform includes membership management, billing and debit orders, bookings, CRM, marketing, collections, access control, a branded member app, POS, and workout tracking.checked 7 Oct 2026
- Integrations
- The partner page lists Netcash, Peach Payments, Linkserv, ThreePeaks, Bitventure, PayGate, CyberSource, GoCardless, Discovery Vitality, and Technogym MyWellness.checked 7 Oct 2026
- Pricing basis
- Pricing scales with active member count, and the Starter package is aimed at small studios.checked 7 Oct 2026
- Product
- Itensity describes itself as gym management software for independent operators and enterprise chains.checked 7 Oct 2026
- Security and privacy
- The privacy policy says Itensity uses commercially acceptable means to protect personal information but cannot guarantee absolute security.checked 7 Oct 2026
- Support
- The contact page lists technical support ticket hours as Monday to Friday, 09:00–16:00 SAST.checked 7 Oct 2026
- Support for members
- The site directs gym members to contact their facility for membership, payment, booking, or member-app login help.checked 7 Oct 2026
- Vitality
- The Discovery Vitality Fitness integration supports lead injection, QR check-ins for Vitality points, and a 24-token annual model with paid reimbursement.checked 7 Oct 2026
The company
- Company identity
- The privacy policy identifies the operator as KRS Club (PTY) LTD.checked 7 Oct 2026
- Headquarters
- Cape Town, South Africachecked 28 Sep 2026
Where it runs
- Member app
- The white-label member app supports class bookings, payments, QR access, workout tracking, and account management.checked 7 Oct 2026
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