Issabel
The facts below are what the maker publishes about Issabel, checked and dated. Our editors have not written about it yet.
Plans and prices
From Issabel's own pricing page, checked 21 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Issabel Network | $8.33 a month | Server monitoring · Cloud backups · Alerts and notifications · Add-on management · Two-factor authentication · billed monthly |
| Advanced reports | $20 a month | Access to advanced reports; regardless of agent count · $20 USD/month |
| Voice Agent License | $29 a month | Minimum 5 agents in Issabel Cloud; minimum 10 agents on-premise or private cloud · $29 USD/month per agent |
| Omnichannel Agent License | $39 a month | Minimum 5 agents in Issabel Cloud; minimum 10 agents on-premise or private cloud · $39 USD/month per agent |
| OpenAI Integration | $50 a month | Optional; for intelligent chatbots · $50 USD/month |
| 24/7 Support | $250 a month | Optional; 3 to 4 hour response time for all events · $250 USD/month |
The facts
Each one read from Issabel's own pages, with the date it was checked.
What it does
- Audience
- The download listing identifies advanced end users and system administrators as the intended audience.checked 11 Oct 2026
- Auto attendant
- Yeschecked 21 Sep 2026
- Call routing
- customchecked 21 Sep 2026
- Contact Center features
- Contact Center lists inbound and outbound campaigns, progressive and preview dialing, web chat, web calls, SMS campaigns, call recording, and real-time monitoring.checked 11 Oct 2026
- Core functions
- It functions as an IP PBX for call routing, contact center configuration, and integration with external systems such as email and databases.checked 11 Oct 2026
- Current download
- The download page offers an Issabel 5 USB/DVD ISO for x86_64.checked 11 Oct 2026
- Deployment
- Contact Center can be deployed in Issabel’s cloud or on-premise or in the customer’s private cloud.checked 11 Oct 2026
- Included capabilities
- The platform lists call center, email, management reports, fax, video call meetings, audio recording, and CRM and platform integrations.checked 11 Oct 2026
- Integrations
- Contact Center supports AI provider integrations including OpenAI, Anthropic, and Groq, plus APIs and webhooks for connecting third-party systems.checked 11 Oct 2026
- Licensing
- The core platform is distributed under GPLv2 and GPLv3 licenses with no licensing costs; support, maintenance, and training may incur costs.checked 11 Oct 2026
- Security features
- Contact Center lists call encryption and user-based permission management among its security and quality monitoring features.checked 11 Oct 2026
- Support limit
- Issabel says it supports only its new official Contact Center module; the Community Contact Center reached end of life in October 2023 and is no longer supported or updated.checked 11 Oct 2026
- Support options
- Support is available through a community forum, pay-per-use on-demand support, and subscriptions that can include priority assistance and 24/7 availability at higher tiers.checked 11 Oct 2026
- Unified communications
- Issabel is open-source VoIP software that consolidates IP communication services into one platform.checked 11 Oct 2026
- Voicemail transcription
- Yeschecked 21 Sep 2026
The company
- Founded
- 2017checked 28 Sep 2026
- Headquarters
- Coral Springs, Florida, USAchecked 28 Sep 2026
Money
- Free plan
- Yeschecked 21 Sep 2026
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