INO CX
The facts below are what the maker publishes about INO CX, checked and dated. Our editors have not written about it yet.
Plans and prices
From INO CX's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | Priced on request | Everything in Essential · shared email inboxes · smart email routing · response templates · unified voice and email history · Per agent, per month; contact sales for pricing |
| Custom | Priced on request | Customized channel mix · agent volume · AI requirements · Tailored quote |
| Essential | Priced on request | Voice · inbound and outbound calls · smart routing and IVR · call recording · CRM integration · dashboards · Per agent, per month; contact sales for pricing |
| Premium | Priced on request | Everything in Business · live chat · WhatsApp · SMS and social messaging · video calls · omnichannel routing and analytics · Per agent, per month; contact sales for pricing |
The facts
Each one read from INO CX's own pages, with the date it was checked.
What it does
- Availability
- INO advertises a 99.9% uptime guarantee and distributed data storage across multiple geographic regions.checked 11 Oct 2026
- Channels
- The platform supports calls, live chat, SMS, email, video calls, and social messaging.checked 11 Oct 2026
- Compliance
- INO says its cloud provider is PCI DSS-compliant and that it runs regular security audits and vulnerability scans.checked 11 Oct 2026
- Digital channel scope
- omnichannelchecked 22 Sep 2026
- Inbound calling
- Yeschecked 22 Sep 2026
- Integrations
- The maker lists Salesforce, HubSpot, Zendesk, Zoho, a Chrome extension, APIs, and webhooks as integration options.checked 11 Oct 2026
- Intended users
- The maker presents the product for customer service, sales, technical support, and business process outsourcing teams.checked 11 Oct 2026
- IVR builder
- Yeschecked 22 Sep 2026
- Outbound dialer
- Yeschecked 22 Sep 2026
- Product
- INO CX is an all-in-one contact center platform for managing voice, messaging, email, SMS, payments, campaigns, supervision, and CRM integrations.checked 11 Oct 2026
- Routing
- Its ACD routes customers based on agent skills, availability, or priority, and its IVR supports custom call flows and self-service.checked 11 Oct 2026
- Security
- The security page describes TLS/SSL 1.2 and 1.3 encryption, private data routing, virtual firewalls, role-based access control, monitoring, and security alerts.checked 11 Oct 2026
- Support
- The pricing comparison lists 24/7 customer support, while the homepage also describes 24/7 support.checked 11 Oct 2026
- Usage charges
- Usage-based features, including SMS or WhatsApp messaging volume, are billed according to consumption.checked 11 Oct 2026
The company
- Company reach
- INO GLOBAL says it operates across more than 30 countries and has offices in France, Mexico, Peru, Chile, and Colombia.checked 11 Oct 2026
- Company scale
- INO GLOBAL says 300 companies rely on its solutions and reports 6,000 users across diverse industries.checked 11 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Trial
- INO says it does not offer a self-service free trial and instead offers a personalized demo.checked 11 Oct 2026
Alternatives to INO CX
- 1
Genesys Cloud CX
AndroidiOSWebAPI8.8From $75 a month - 2
VICIdial
Free planOpen sourceAndroidiOSWebAPI8.8Free plan - 3
Amazon Connect
AndroidiOSWebAPI8.7 - 4
Agentforce Contact Center
AndroidiOSWebAPI8.5From $50 a month - 5
CallHub
Free planAndroidiOSWebAPI8.5Free plan - 6
Freshcaller
Free planAndroidiOSWeb8.4From $15 a month