Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs INO CX
What both publish
| Fact | Agentforce Contact Center | INO CX |
|---|---|---|
| Compliance | Salesforce states Agentforce maintains SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, IRAP and FedRAMP High attestations. | INO says its cloud provider is PCI DSS-compliant and that it runs regular security audits and vulnerability scans. |
| Free plan | No | No |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
INO CX plans
- BusinessPriced on request
- CustomPriced on request
- EssentialPriced on request
- PremiumPriced on request
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick INO CX if…
You want what its maker publishes above — check its page for the details.