INO CX
5.9#108 in call center softwareWebAPIExtension
VisitINO CX vs VICIdial
What both publish
| Fact | INO CX | VICIdial |
|---|---|---|
| Digital channel scope | omnichannel | voice_plus_digital |
| Free plan | No | Yes |
| Inbound calling | Yes | Yes |
| Integrations | The maker lists Salesforce, HubSpot, Zendesk, Zoho, a Chrome extension, APIs, and webhooks as integration options. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| IVR builder | Yes | Yes |
| Outbound dialer | Yes | Yes |
| Product | INO CX is an all-in-one contact center platform for managing voice, messaging, email, SMS, payments, campaigns, supervision, and CRM integrations. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
INO CX plans
- BusinessPriced on request
- CustomPriced on request
- EssentialPriced on request
- PremiumPriced on request
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick INO CX if…
You want what its maker publishes above — check its page for the details.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.