HelpSite
The facts below are what the maker publishes about HelpSite, checked and dated. Our editors have not written about it yet.
Plans and prices
From HelpSite's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $40.83 a month | 50 AI-generated articles/mo · 3 team members · 2 knowledge bases · unlimited articles · annually · $490/yr |
| Pro | $82.50 a month | 250 AI-generated articles/mo · 15 team members · 5 knowledge bases · unlimited articles · annually · $990/yr |
| Max | $165.83 a month | 1,000 AI-generated articles/mo · unlimited team members · 25 knowledge bases · unlimited articles · annually · $1,990/yr |
The facts
Each one read from HelpSite's own pages, with the date it was checked.
What it does
- AI generator
- The AI KB Generator uses websites, PDFs, documents, Google Drive, pasted text, or a brief to propose categories and article drafts for review.checked 9 Oct 2026
- AI review
- Generated articles remain drafts and are not published until a user approves them.checked 9 Oct 2026
- Analytics
- Analytics reports visitor searches, unanswered searches, article performance, and content that may be stale.checked 9 Oct 2026
- API
- HelpSite provides REST API access, and its support documentation says the available endpoints are limited and may expand over time.checked 9 Oct 2026
- Audience
- HelpSite describes its product as intended for support, operations, and founder-led teams.checked 9 Oct 2026
- Chatbot
- The AI chatbot answers customer questions using HelpSite articles, links to sources, and keeps reviewable chat history.checked 9 Oct 2026
- Integrations
- The generator accepts Google Drive and HelpSite offers an MCP server for MCP-compatible AI clients such as Claude Desktop and Claude Code.checked 9 Oct 2026
- Pricing model
- HelpSite says pricing is flat per plan rather than per seat, and the trial does not require a credit card.checked 9 Oct 2026
- Private access
- Private knowledge bases can use JWT authentication, which the documentation describes as a single sign-on option requiring some coding.checked 9 Oct 2026
- Product
- HelpSite provides a searchable knowledge base for public help centers and private internal documentation.checked 9 Oct 2026
- Security
- HelpSite says it offers two-factor authentication, TLS 1.2 or higher, daily database backups, and access controls for private sites.checked 9 Oct 2026
- SSO support
- Yeschecked 19 Sep 2026
- Support scope
- HelpSite says it is not a ticketing system; contact form submissions are sent by email to the address selected by the customer.checked 9 Oct 2026
- Version history
- Yeschecked 19 Sep 2026
The company
- Founded
- 2016checked 28 Sep 2026
Money
- Free plan
- Nochecked 19 Sep 2026
- Plan limits
- The current pricing page lists monthly AI KB Generator limits of 50 articles on Starter, 250 on Pro, and 1,000 on Max.checked 9 Oct 2026
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