HelpSite
6.9#81 in knowledge base softwareFrom $40.83 a monthWebAPI
VisitHelpSite vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | HelpSite | ProProfs Knowledge Base |
|---|---|---|
| API | HelpSite provides REST API access, and its support documentation says the available endpoints are limited and may expand over time. | The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs. |
| Free plan | No | Yes |
| Integrations | The generator accepts Google Drive and HelpSite offers an MCP server for MCP-compatible AI clients such as Claude Desktop and Claude Code. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| SSO support | Yes | Yes |
| Version history | Yes | Yes |
HelpSite plans
- Starter$40.83 a month
- Pro$82.50 a month
- Max$165.83 a month
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick HelpSite if…
You want what its maker publishes above — check its page for the details.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.