HelpKit
The facts below are what the maker publishes about HelpKit, checked and dated. Our editors have not written about it yet.
Plans and prices
From HelpKit's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $19 a month | 1 seat · billed monthly |
| Business | $39 a month | 5 seats · billed monthly |
| Professional | $79 a month | Advanced knowledge base features · billed monthly |
| HelpKit AI Chatbot | $49 a month | AI chatbot trained on knowledge base · works on knowledge base site and embeddable widget · customizable UI · MCP server included · + $49 / m; add-on to any subscription plan |
| Custom plan | Priced on request | More articles · more languages · more seats · more knowledge bases · Contact us for a custom plan |
The facts
Each one read from HelpKit's own pages, with the date it was checked.
What it does
- Access controls
- HelpKit says content access can be protected by password or restricted email list.checked 11 Oct 2026
- AI
- HelpKit AI uses OpenAI to index knowledge base content and returns answers with clickable references to source articles.checked 11 Oct 2026
- AI data processing
- For HelpKit AI, the site says content is sent to OpenAI through its API for indexing and processing, and OpenAI does not use it for service improvements including model training.checked 11 Oct 2026
- Analytics
- Article reactions and search intents provide insight into how help articles perform.checked 11 Oct 2026
- Content analytics
- Yeschecked 20 Sep 2026
- Content workflow
- Help articles are written in Notion and synced to HelpKit for publishing.checked 11 Oct 2026
- Custom domain
- Yeschecked 20 Sep 2026
- Integrations
- The site names Slack notifications, embedded Intercom, HubSpot and Crisp live chat widgets, and the HelpKit MCP server for Claude, ChatGPT and Cursor.checked 11 Oct 2026
- Intended users
- The founder describes HelpKit as for businesses seeking an easy way to create a reliable knowledge base powered by Notion.checked 11 Oct 2026
- Layouts
- HelpKit offers help center and documentation layouts, including product documentation, API docs, and internal wikis.checked 11 Oct 2026
- Localization
- Users can create localized or versioned knowledge bases and serve them through subpaths.checked 11 Oct 2026
- Mobile SDK
- HelpKit provides a React Native SDK for adding a Notion-powered help center to mobile apps.checked 11 Oct 2026
- Notion block limitation
- HelpKit supports most Notion blocks, while calendars and databases are listed as complex block types still being worked on.checked 11 Oct 2026
- Paid from
- 19checked 20 Sep 2026
- Product
- HelpKit turns Notion documents into a no-code public or protected help center, knowledge base, or documentation site.checked 11 Oct 2026
- Publishing audience
- bothchecked 20 Sep 2026
- Search and SEO
- Features include full-text search, customizable meta tags, and cached Notion content intended to keep the site available when Notion is down.checked 11 Oct 2026
- Security and data
- The pricing FAQ says knowledge base content is hosted in the customer's Notion workspace and that HelpKit does not disclose or share customer data with outside parties.checked 11 Oct 2026
- SSO support
- Yeschecked 20 Sep 2026
- Support
- The homepage advertises 24/7 support.checked 11 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Alternatives to HelpKit
- 1
Confluence
Free planAndroidiOSWebSelf-hosted9.0From $5.42 a month - 2
ProProfs Knowledge Base
Free planAndroidiOSWebAPI9.0From $0.99 a month - 3
Zendesk Guide
AndroidiOSWebAPI8.6From $19 a month - 4
Scalar
Free planOpen sourceWebAPILinuxmacOS8.6From $150 a month - 5
Mintlify
Free planWebAPILinuxmacOS8.5From $450 a month - 6
Lark
Free planAndroidiOSWebAPI8.5From $6 a month