HelpKit
7.5#39 in knowledge base softwareAndroidiOSWebAPI
VisitHelpKit vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | HelpKit | ProProfs Knowledge Base |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | Yes |
| Integrations | The site names Slack notifications, embedded Intercom, HubSpot and Crisp live chat widgets, and the HelpKit MCP server for Claude, ChatGPT and Cursor. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | The homepage advertises 24/7 support. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
HelpKit plans
- Starter$19 a month
- Business$39 a month
- Professional$79 a month
- HelpKit AI Chatbot$49 a month
- Custom planPriced on request
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick HelpKit if…
You want what its maker publishes above — check its page for the details.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.