Grade.us
Grade.us is a paid web service for collecting, monitoring and displaying customer reviews.
What Grade.us is
Grade.us is a paid web service for collecting, monitoring and displaying customer reviews. Businesses can request reviews by email and SMS from sources including Google, Facebook and more than 100 industry-specific review sites. Monitoring alerts and review display widgets are included among its listed functions, while the service lists a location limit of 10. There is no free plan, but the pricing note includes a 14-day trial. Small Business costs $99 a month, billed monthly, for one location. Multi Location costs $60 a month, billed monthly, with bands listed from 2–10 through 101+ locations. Agency is listed for 10+ seats without a price. White Label Premium costs $440 a year and adds agency or reseller branding to the dashboard, with complimentary service at 100 seats.
Good
- Google, Facebook and 100+ review sources
- Email and SMS review requests
- Monitoring alerts included
- Review display widgets available
- 14-day trial listed
Watch out
- No free plan
- Location limit of 10 listed
- Agency price is not provided
- Paid plans have different location bands
Who it suits
Grade.us suits businesses that need review requests, alerts and widgets on the web. Its plans also address multi-location, agency and branded-dashboard arrangements.
Verdict
Grade.us focuses on review collection and presentation, with web access and several plan structures. Check the location or seat arrangement and published prices before choosing a tier.
Plans and prices
From Grade.us's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Small Business | $99 a month | 1 location · 14-day free trial · monthly subscription |
| Multi Location | $60 a month | 2–10 locations and higher volume tiers · 14-day free trial · per location |
| Agency | — | 10+ seats |
| White Label Premium | $440 a year | Adds agency or reseller branding to the dashboard · Complimentary at 100 seats |
| White Label Premium dashboard add-on | $440 a year | Dashboard logo · SSL certificate · dedicated hosting · free at 100 seats · unavailable to Professional plan · annually |
The facts
Each one read from Grade.us's own pages, with the date it was checked.
What it does
- Acquisition news
- Insight Integrity announced on December 3, 2025 that it acquired GatherUp and Grade.us and combined them with The Transparency Company.checked 15 Oct 2026
- API authentication
- The API documentation specifies API-key authorization and user/profile create, update, delete and listing operations.checked 15 Oct 2026
- API availability
- The pricing page says API access and profile creation through the API require Agency-level access or higher during trial arrangements.checked 15 Oct 2026
- Documentation
- The public API reference is labeled version 1.0 and the help center provides searchable setup articles such as Review Funnel guidance.checked 15 Oct 2026
- Hosted deployment
- TrustRadius lists Grade.us deployment as SaaS and says there is no mobile application.checked 15 Oct 2026
- Integrations
- Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier.checked 15 Oct 2026
- Legal entity
- The privacy policy identifies GatherUp, LLC, doing business as Grade.us, with a Walnut Creek, California address.checked 15 Oct 2026
- Limit: pricing
- Reviewers report price increases, seat minimums and costs that can be difficult for smaller agencies; Capterra says there is no free tier.checked 15 Oct 2026
- Limit: reporting and customization
- Reviewers cite a less visual dashboard, a learning curve for reports and limited customization across multiple profiles.checked 15 Oct 2026
- Limit: service guarantees
- The terms disclaim uninterrupted service and state that paid fees are nonrefundable and data may be deleted after cancellation.checked 15 Oct 2026
- Limit: SMS and integrations
- Independent reviews mention SMS links sometimes failing or pointing to static URLs and occasional integration breakage.checked 15 Oct 2026
- Limit: support complaints
- Some Trustpilot reviewers allege slow or absent support, cancellation problems and continued card charges.checked 15 Oct 2026
- Listings management
- Grade.us offers listings cleanup and creation through a stated Whitespark partnership with a one-time fee and no subscription contract.checked 15 Oct 2026
- Location limit
- 10checked 21 Sep 2026
- Monitoring alerts
- Yeschecked 21 Sep 2026
- Paid from
- 60checked 21 Sep 2026
- Praise: ease and automation
- Independent reviewers repeatedly praise the intuitive setup, automated review requests, one-dashboard aggregation and white-label agency workflow.checked 15 Oct 2026
- Praise: support
- G2 and TrustRadius reviewers frequently describe customer support as responsive and helpful during setup and troubleshooting.checked 15 Oct 2026
- Privacy and compliance
- Its privacy policy names GDPR processing commitments, incident notification procedures and subprocessors including AWS, Twilio, SendGrid, Chargebee and HubSpot.checked 15 Oct 2026
- Public API
- Grade.us API v4 documents REST endpoints for users, profiles, links, reviews and recipients.checked 15 Oct 2026
- Rating on Capterra
- 4.8 out of 5 from 244 reviewschecked 15 Oct 2026
The company
- Company facts
- LinkedIn lists Grade.us as privately held, founded in 2013, headquartered in Bellevue, Washington, with 11–50 employees.checked 15 Oct 2026
- Founded
- 2013checked 28 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
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