
Grade.us
8.0#12 in review management softwareWebAPI
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| Fact | Grade.us | Superchat |
|---|---|---|
| API authentication | The API documentation specifies API-key authorization and user/profile create, update, delete and listing operations. | API calls use an X-API-KEY header over HTTPS, and the documented token currently has global read and write scope. |
| Founded | 2013 | 2020 |
| Free plan | No | Yes |
| Integrations | Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Monitoring alerts | Yes | Yes |
| Rating on Capterra | 4.8 out of 5 from 244 reviews | 4.8 out of 5 from 316 reviews |
| Rating on G2 | 4.6 out of 5 from 143 reviews | 4.6 out of 5 from 121 reviews |
| Rating on GetApp | 4.8 out of 5 from 244 reviews | 4.8 out of 5 from 316 reviews |
| Rating on Trustpilot | 2.9 out of 5 from 2 reviews | 4.5 out of 5 from 613 reviews |
| Request channels | email_and_sms | multichannel |
Grade.us suits businesses that need review requests, alerts and widgets on the web. Its plans also address multi-location, agency and branded-dashboard arrangements.
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.