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Grade.us vs Superchat

Superchat

8.7#2 in review management softwareFrom €89 a month
Free planAndroidiOSWebAPI
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What both publish

FactGrade.usSuperchat
API authenticationThe API documentation specifies API-key authorization and user/profile create, update, delete and listing operations.API calls use an X-API-KEY header over HTTPS, and the documented token currently has global read and write scope.
Founded20132020
Free planNoYes
IntegrationsOfficial integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier.Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options.
Monitoring alertsYesYes
Rating on Capterra4.8 out of 5 from 244 reviews4.8 out of 5 from 316 reviews
Rating on G24.6 out of 5 from 143 reviews4.6 out of 5 from 121 reviews
Rating on GetApp4.8 out of 5 from 244 reviews4.8 out of 5 from 316 reviews
Rating on Trustpilot2.9 out of 5 from 2 reviews4.5 out of 5 from 613 reviews
Request channelsemail_and_smsmultichannel

Grade.us plans

  • Small Business$99 a month
  • Multi Location$60 a month
  • Agency—
  • White Label Premium$440 a year
  • White Label Premium dashboard add-on$440 a year

Superchat plans

  • Basic€89 a month
  • Professional€149 a month
  • Advanced€299 a month
  • FreeFree
  • Custom—

Pick Grade.us if…

Grade.us suits businesses that need review requests, alerts and widgets on the web. Its plans also address multi-location, agency and branded-dashboard arrangements.

Pick Superchat if…

Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.

Charts they share