FwdSlash
FwdSlash is an AI agent builder for conversational customer support, sales, and internal knowledge access.
What FwdSlash is
FwdSlash is an AI agent builder for conversational customer support, sales, and internal knowledge access. Its visual flow builder lets non-technical marketing, product, and support teams configure prompts, lead-collection logic, and escalation rules without code. Agents can learn from files, FAQs, website URLs, sitemaps, Notion, Google Drive, and other connected sources, then answer questions, capture qualified leads through built-in forms, or hand conversations to people. The service says agents can use models from OpenAI, Anthropic, Google, xAI, and other supported providers. Deployment options include an embeddable website widget, Slack, WhatsApp, API, Zapier, and multichannel delivery. Listed integrations include Webflow, WordPress, Google Docs, Notion, and custom HTTPS endpoints. FwdSlash runs on web, iOS, Android, and through an API. Basic is free with one agent and 200 messages monthly. Intermediate costs $20/mo, while Pro costs $100/mo; Enterprise has custom pricing and limits.
Good
- Visual builder requires no code
- Uses files, FAQs, websites, and connected sources
- Built-in lead forms capture qualified leads
- Supports human handoff
- Free Basic plan available
Watch out
- Basic limits agents to one
- Basic includes only 200 messages monthly
- Content may be processed by chosen AI providers
Who it suits
FwdSlash suits non-technical marketing, product, and support teams that need configurable conversational agents. It also fits teams requiring lead capture, knowledge answers, and human escalation across several channels.
Verdict
FwdSlash combines no-code agent configuration with knowledge sources, lead forms, escalation, and multichannel deployment. Its free tier is limited, while higher plans add messages, agents, analytics, support, and API access.
Plans and prices
From FwdSlash's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | Free | 1 AI agent · 1 MB per agent · 200 messages/month · 1 team member · 10 training links |
| Intermediate | $20 a month | 1 AI agent · 30 MB per agent · 2,000 messages/month · 3 team members · Unlimited training links with sitemap crawling · 3 actions per agent · Zapier · Basic analytics · Basic support · $20/mo |
| Pro | $100 a month | 3 AI agents · 30 MB per agent · 20,000 messages/month · 5 team members · 5 actions per agent · Zapier · Advanced analytics · Premium dedicated support · API access · $100/mo |
| Intermediate | $200 a year | 1 AI agent · 30 MB per agent · 2,000 messages/month · 3 team members · Unlimited training links with sitemap crawling · 3 actions per agent · Zapier · Basic analytics · Basic support · $200/yr |
| Pro | $1,000 a year | 3 AI agents · 30 MB per agent · 20,000 messages/month · 5 team members · 5 actions per agent · Zapier · Advanced analytics · Premium dedicated support · API access · $1000/yr |
| Enterprise | Priced on request | Everything in Pro · Unlimited teams · Higher limits · Custom features · Custom message limits · Custom roles and permissions · 24/7 support · Custom Pricing |
The facts
Each one read from FwdSlash's own pages, with the date it was checked.
What it does
- Agent behavior
- Users can configure prompts, lead collection logic, and escalation rules without code.checked 11 Oct 2026
- Data processing
- Content may be processed by the AI model provider chosen by the user or needed to fulfill their request.checked 11 Oct 2026
- Deployment channels
- multichannelchecked 22 Sep 2026
- Deployments
- Agents can be deployed as an embeddable website widget, through Slack or WhatsApp, and via API or Zapier integrations.checked 11 Oct 2026
- Human handoff
- The agent can recognize when a person is needed and hand over the chat.checked 11 Oct 2026
- Included conversations
- 2000checked 22 Sep 2026
- Integrations
- Listed integrations include Slack, Zapier, Webflow, WordPress, Google Docs, Notion, and custom HTTPS API endpoints.checked 11 Oct 2026
- Intended users
- The site describes FwdSlash as designed for non-technical marketing, product, and support teams.checked 11 Oct 2026
- Knowledge-base answers
- Yeschecked 22 Sep 2026
- Knowledge sources
- Agents can be trained using files, FAQs, website URLs, sitemaps, and connected knowledge sources such as Notion and Google Drive.checked 11 Oct 2026
- Lead capture
- Its agents can capture qualified leads using built-in lead forms.checked 11 Oct 2026
- Model choices
- The site says agents can use models from OpenAI, Anthropic, Google, xAI, and other supported providers.checked 11 Oct 2026
- Paid from
- 20checked 22 Sep 2026
- Privacy
- FwdSlash says it does not sell personal information and that uploaded content remains under the customer's control and ownership.checked 11 Oct 2026
- Product
- FwdSlash is an AI agent builder for conversational agents used in customer support, sales, and internal knowledge access.checked 11 Oct 2026
- Security
- FwdSlash says it uses reasonable technical and organizational measures to protect information, while noting it cannot guarantee absolute security.checked 11 Oct 2026
- Support
- The pricing page lists basic support on Intermediate, premium dedicated support on Pro, and 24/7 support on Enterprise.checked 11 Oct 2026
- Visual flow builder
- Yeschecked 22 Sep 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
Alternatives to FwdSlash
- 1
Voiceflow
Free planAndroidiOSWebAPI9.0From $972 a year - 2
Chatbase
Free planAndroidiOSWebAPI8.9From $40 a month - 3
AiSensy
Free planAndroidiOSWebAPI8.8Free plan - 4
Microsoft Copilot
Free planAndroidiOSWebWindows8.7From $99.99 a year - 5
Rasa
Free planOpen sourceWebAPILinuxmacOS8.6Free plan - 6
Yellow.ai
Free planAndroidiOSWebAPI8.6Free plan