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FwdSlash vs Voiceflow

FwdSlash

8.1#22 in chatbot buildersFrom $200 a year
Free planAndroidiOSWebAPI
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Voiceflow logo

Voiceflow

9.0#1 in chatbot buildersFrom $972 a year
Free planAndroidiOSWebAPI
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What both publish

FactFwdSlashVoiceflow
Deployment channelsmultichannelmultichannel
Human handoffThe agent can recognize when a person is needed and hand over the chat.Yes
IntegrationsListed integrations include Slack, Zapier, Webflow, WordPress, Google Docs, Notion, and custom HTTPS API endpoints.Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio.
Intended usersThe site describes FwdSlash as designed for non-technical marketing, product, and support teams.The product is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients.
Knowledge-base answersYesYes
ProductFwdSlash is an AI agent builder for conversational agents used in customer support, sales, and internal knowledge access.Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages.

FwdSlash plans

  • BasicFree
  • Intermediate$20 a month
  • Pro$100 a month
  • Intermediate$200 a year
  • Pro$1,000 a year
  • EnterprisePriced on request

Voiceflow plans

  • StarterFree
  • Agencies & PartnersFree
  • Pro$120 a month
  • Business$500 a month
  • Pro$972 a year
  • EnterprisePriced on request

Pick FwdSlash if…

FwdSlash suits non-technical marketing, product, and support teams that need configurable conversational agents. It also fits teams requiring lead capture, knowledge answers, and human escalation across several channels.

Pick Voiceflow if…

Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.

Charts they share