Fullbay
Fullbay is a paid management platform for heavy-duty repair shops and internal fleet maintenance teams.
What Fullbay is
Fullbay is a paid management platform for heavy-duty repair shops and internal fleet maintenance teams. Its workflow covers electronic service requests, service orders, technician assignments, estimates, invoicing, customer communications, and payments. Shops can manage parts across multiple locations, order from vendors, balance inventory, and create shop, inventory, and fleet reports. Fullbay Payments accepts credit cards, eChecks, Apple Pay, Google Pay, and Buy Now Pay Later. The cloud-based service is available through web, Android, iOS, and an API, and Fullbay says it can be used on Wi-Fi-connected smartphones or tablets. Listed integrations include QuickBooks, MOTOR, Mitchell 1, Interstate Billing Service, FleetNet America, telematics and GPS providers, and an API; those providers require active subscriptions. Fullbay Next lists AI image scanning and voice-to-text work orders. Pro lists technician note cleanup, transcription, and translation. No free plan or trial is offered, but demonstrations and support are available.
Good
- Covers service requests through payments
- Parts management across multiple locations
- Includes inventory and fleet reports
- Web, Android, iOS, and API access
- Supports listed AI workflow tools
Watch out
- No free plan or trial
- Integrations require active provider subscriptions
- Additional user licenses cost extra
- Enterprise pricing requires contact
Who it suits
It suits heavy-duty repair shops, mobile repair operations, and internal fleet maintenance teams needing service, parts, reporting, and payment workflows.
Verdict
Fullbay combines repair operations, parts, reporting, customer communication, and payments in one platform. Its paid plans and annual agreements make it a business-focused option for heavy-duty service organizations.
Plans and prices
From Fullbay's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $188 a month | One location · up to five users · 1 Full User license · estimates and invoices · parts and inventory · payments · shop reporting · customer communications · Annual agreement with monthly billing; additional users $89/month |
| Fullbay Next | $188 a month | Includes 1 user license · Additional users $89/Month · Annual agreement with convenient monthly billing |
| Pro | $258 a month | Everything in Basic · AI note cleanup · voice transcription · note translation · QuickBooks integration · MOTOR 4–8 Labor Guide · telematics and GPS integrations · Annual agreement with monthly billing; additional users $109/month |
| Elite | $318 a month | Everything in Pro · advanced parts pricing · MOTOR Truck Service Guide · Mitchell 1 ProDemand · Mitchell 1 TruckSeries Labor Estimator · additional two-way texts · Annual agreement with monthly billing; additional users $119/month |
| Enterprise | Priced on request | For complex or high-volume needs · Contact Fullbay for pricing |
The facts
Each one read from Fullbay's own pages, with the date it was checked.
What it does
- AI features
- Current AI services include voice-to-text translation and cleanup of technician notes.checked 14 Oct 2026
- API
- Fullbay may provide APIs for data access and third-party integrations, authenticated with keys, tokens or client IDs.checked 14 Oct 2026
- API availability
- The API is currently included with subscriptions without an extra charge, although Fullbay reserves the right to charge later.checked 14 Oct 2026
- API documentation
- The terms say API documentation may include technical specifications and usage guidance, but no public SDK is identified.checked 14 Oct 2026
- API limits
- API usage is subject to changeable rate limits and quotas, and Fullbay can throttle, suspend or terminate access.checked 14 Oct 2026
- Audience
- Fullbay describes its users as heavy-duty repair shops, including mobile repair operations and internal fleet maintenance teams.checked 8 Oct 2026
- Core workflow
- The platform supports electronic service requests, service orders, technician assignments, estimates, invoicing, customer communications, and payments.checked 8 Oct 2026
- Customer communications
- Customer portals, email, one-way alerts and two-way texting support repair-status communication.checked 14 Oct 2026
- Enterprise pricing
- Fullbay directs businesses with complex or high-volume needs to contact it for Enterprise pricing.checked 8 Oct 2026
- Estimates and invoicing
- Fullbay provides estimates, invoicing, digital approvals and payment handling.checked 14 Oct 2026
- Fleet functions
- Fleet features include asset history, DVIR defect tracking, predictive maintenance and fleet reporting.checked 14 Oct 2026
- Integration limits
- Fullbay states that integrations require active subscriptions with the integrated providers.checked 8 Oct 2026
- Integrations
- Official pages name QuickBooks, MOTOR guides, Mitchell 1, telematics and GPS providers, FleetNet America and Interstate Billing Service integrations.checked 14 Oct 2026
- Inventory
- Inventory tools track parts, vendors, purchase orders, restocking thresholds and core credits.checked 14 Oct 2026
- Inventory and reporting
- Fullbay supports parts management across multiple locations, vendor ordering, inventory balancing, and shop, inventory, and fleet reports.checked 8 Oct 2026
- Licence
- The terms prohibit copying, reverse engineering and derivative works of the APIs and refer to proprietary notices, indicating a proprietary commercial service rather than open-source software.checked 14 Oct 2026
The company
- Company founders
- Crunchbase lists David Hoover and Jacob Findlay as founders.checked 14 Oct 2026
- Company founding
- G2 lists Fullbay as serving customers since 2015, and its company profile gives 2015 as the founding year.checked 14 Oct 2026
- Company headquarters
- LinkedIn lists headquarters at 515 E Grant St, Phoenix, Arizona 85339.checked 14 Oct 2026
- Company legal name
- Crunchbase lists the legal name as Fullbay Inc.checked 14 Oct 2026
- Company size
- LinkedIn places Fullbay in the 201–500 employee band and shows 193 employee profiles.checked 14 Oct 2026
- Founded
- 2014checked 28 Sep 2026
- Headquarters
- Phoenix, Arizona, United Stateschecked 28 Sep 2026
Money
- Demo and trial
- Fullbay says it offers a free demonstration with a team member and does not currently offer trials.checked 8 Oct 2026
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