Fullbay
7.8#1 in automotive softwareFrom $188 a monthAndroidiOSWebAPI
VisitFullbay vs Shopmonkey
Shopmonkey
7.6#2 in automobile workshop softwareFrom $215 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Fullbay | Shopmonkey |
|---|---|---|
| API | Fullbay may provide APIs for data access and third-party integrations, authenticated with keys, tokens or client IDs. | Shopmonkey exposes REST APIs for Customers, Orders, Users, Vehicles and Inventory, with request contracts documented for data creation and updates. |
| Company founding | G2 lists Fullbay as serving customers since 2015, and its company profile gives 2015 as the founding year. | Shopmonkey says founder Ashot Iskandarian started the company in 2016. |
| Customer communications | Customer portals, email, one-way alerts and two-way texting support repair-status communication. | The platform provides two-way text and email, estimate approvals, online payments, appointment reminders and reusable message templates. |
| Founded | 2014 | Shopmonkey says its founder opened the company in 2016. |
| Headquarters | Phoenix, Arizona, United States | Morgan Hill, California, United States |
| Integrations | Official pages name QuickBooks, MOTOR guides, Mitchell 1, telematics and GPS providers, FleetNet America and Interstate Billing Service integrations. | Documented integrations include QuickBooks Online, CARFAX, ALLDATA, PartsTech, Nexpart and RepairLink. |
| Licence | The terms prohibit copying, reverse engineering and derivative works of the APIs and refer to proprietary notices, indicating a proprietary commercial service rather than open-source software. | The terms grant a limited, non-exclusive, non-transferable SaaS access licence and mention third-party open-source components; Shopmonkey itself is proprietary. |
| Rating on G2 | 4.8 out of 5 from 76 reviews | 4.6 out of 5 from 411 reviews |
| Rating on GetApp | 4.7 out of 5 from 99 reviews | 4.6 out of 5 from 271 reviews |
| Security | The FAQ states that data in transit uses TLS and stored information is protected behind a firewall. | Shopmonkey directs customers to information about security and SOC 2 Type II compliance. |
Fullbay plans
- Basic$188 a month
- Fullbay Next$188 a month
- Pro$258 a month
- Elite$318 a month
- EnterprisePriced on request
Shopmonkey plans
- Accounting add-on$99 a month
- Basic annual$215 a month
- Basic$239 a month
- CRM Essentials add-on$349 a month
- Bookkeeping add-on$349 a month
- Clever$399 a month
Pick Fullbay if…
It suits heavy-duty repair shops, mobile repair operations, and internal fleet maintenance teams needing service, parts, reporting, and payment workflows.
Pick Shopmonkey if…
Shopmonkey suits auto repair and related shops, including tire, quick lube, heavy duty repair, restoration, and RV businesses. It may fit teams that want digital estimates, payments, inspections, and shop workflow tools in one system.