Firstup
The facts below are what the maker publishes about Firstup, checked and dated. Our editors have not written about it yet.
Plans and prices
From Firstup's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Employee intranet add-on | Priced on request | Custom digital front door · landing pages · shortcuts · connected-system search · coworker search · Contact sales |
| Essential | Priced on request | Audience targeting · drag-and-drop content · email, mobile and desktop delivery · retargeting · Contact sales |
| Premier | Priced on request | Everything in Professional · journey orchestration · journey templates · automated triggers · journey metrics · Contact sales |
| Professional | Priced on request | Everything in Essential · AI content tools · intelligent delivery · employee posts · embedded widgets · translations · Contact sales |
The facts
Each one read from Firstup's own pages, with the date it was checked.
What it does
- AI
- AI features include content creation and AI Search, which searches connected systems and returns natural-language answers personalized to employees.checked 9 Oct 2026
- AI communications
- CommsAI offers writing assistance, campaign element generation, sentiment tagging and behavior-based delivery.checked 15 Oct 2026
- AI data limits
- Firstup says its AI Search is not intended for sensitive personal information such as government ID numbers, full birthdates, or protected health or financial information.checked 9 Oct 2026
- Analytics
- Firstup provides engagement reports, custom dashboards, executive summaries, sentiment insights, and data export.checked 9 Oct 2026
- API access
- Client credentials must be obtained from Firstup support before bearer tokens can be issued.checked 15 Oct 2026
- API documentation
- The developer portal includes endpoint references, conceptual guides, SCIM identity management and webhooks documentation.checked 15 Oct 2026
- API limits
- API documentation states a limit of up to 1,000 requests per minute per program.checked 15 Oct 2026
- Availability
- Firstup claims 99.99% uptime and AWS hosting with multi-region redundancy and backups.checked 15 Oct 2026
- Channels
- The platform delivers communications through email, a mobile app, desktop, connected applications, and digital signage.checked 9 Oct 2026
- Compliance
- The security page lists SOC 2 Type II, GDPR processor compliance, CCPA and ISO 27001 certification.checked 15 Oct 2026
- Contract and data access
- Firstup says it does not offer termination for convenience and allows customers to access or download their data during the subscription and for 30 days afterward.checked 9 Oct 2026
- Contract limit
- Firstup states it does not offer termination for convenience and bases pricing on firm order-form commitments.checked 15 Oct 2026
- Data location
- US customers' data is stored in the United States, while EU storage can be selected for customers outside the US.checked 15 Oct 2026
- Data restrictions
- Firstup says its services are not intended for sensitive personal, protected-health or financial information.checked 15 Oct 2026
- Digital signage
- ScreenCloud integration sends targeted Firstup content to workplace screens and measures signage engagement.checked 15 Oct 2026
- Engagement insights
- Dashboards report communication performance and areas for improvement.checked 15 Oct 2026
- Frontline reach
- Firstup supports push notifications, offline access and automatic retargeting for missed messages.checked 15 Oct 2026
- Integrations
- Firstup markets integrations with Microsoft, Workday, ServiceNow, UKG Pro, ScreenCloud and other workplace systems.checked 15 Oct 2026
- Intelligent targeting
- Messages can target employees using attributes, behavior and preferences.checked 15 Oct 2026
- Intended audience
- Firstup describes its platform as built for large, complex organizations and highlights healthcare, manufacturing, hospitality, and retail workforces.checked 9 Oct 2026
The company
- Company size
- LinkedIn lists Firstup as privately held with 201–500 employees and San Francisco headquarters.checked 15 Oct 2026
- Founded or launched
- Firstup launched as the combined SocialChorus and Dynamic Signal company on September 14, 2021.checked 15 Oct 2026
- Headquarters
- San Francisco, California, United Stateschecked 28 Sep 2026
Where it runs
- Employee app
- The mobile app provides personalized feeds, push alerts, shortcuts, polls, social interaction and engagement tracking.checked 15 Oct 2026
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