Ethico Case Management
Ethico Case Management is a cloud-based case management software with web, iOS, and Android access.
What Ethico Case Management is
Ethico Case Management is a cloud-based case management software with web, iOS, and Android access. It provides case intake forms, workflow automation, audit trails, and reporting dashboards, combining tools for receiving cases with tools for managing and documenting their progress. Its mobile apps make the service available beyond the web platform. Ethico Case Management is made by a company headquartered in Charlotte, North Carolina, and founded in 1997. The software is paid, and pricing is available on request. The listed capabilities focus on case intake, automated workflows, recordkeeping, and reporting; the facts do not specify particular case types or industries.
Good
- Offers case intake forms.
- Automates workflows.
- Includes an audit trail.
- Provides reporting dashboards.
- Available on web, iOS, and Android.
Watch out
- Paid software; pricing is on request.
Who it suits
It suits organizations seeking a cloud case management system with intake, workflow automation, audit trails, and dashboards. It may also suit teams that need mobile access on iOS or Android.
Verdict
Ethico Case Management brings intake, workflow automation, audit trails, and reporting into a cloud service with mobile apps. Consider it if those capabilities match your case-management needs; pricing requires an inquiry.
Plans and prices
From Ethico Case Management's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Ethico Case Management (MyCM) | Priced on request | Tailored proposal based on your organization · includes configuration, training, and support |
The facts
Each one read from Ethico Case Management's own pages, with the date it was checked.
What it does
- Analytics
- Dashboards and reports can be filtered by intake type, timeframe, category, location, and custom dimensions.checked 11 Oct 2026
- Anonymous follow-up
- The product offers anonymous reporting with two-way communication and password-protected follow-up.checked 11 Oct 2026
- Audit trail
- Yeschecked 21 Sep 2026
- Case handling
- The product supports automated routing, task management, deadline tracking, and bulk case actions.checked 11 Oct 2026
- Case intake forms
- Yeschecked 21 Sep 2026
- Deployment
- cloudchecked 21 Sep 2026
- Intake channels
- Ethico describes web and mobile reporting, customizable forms, and hotline reports that feed into the case-management platform.checked 11 Oct 2026
- Integrations
- Ethico says MyCM connects to HRIS systems for employee data sync and to other systems through RESTful APIs, with custom integration support.checked 11 Oct 2026
- Intended users
- Ethico describes MyCM as software for compliance teams and investigators managing workplace and ethics concerns.checked 11 Oct 2026
- Investigation records
- Ethico says MyCM keeps an immutable record of case activities, status changes, assignments, and decisions.checked 11 Oct 2026
- Pricing
- Ethico provides a tailored proposal based on the organization and says it has no hidden costs; the page does not state a price.checked 11 Oct 2026
- Purpose
- MyCM manages compliance investigations from intake through resolution.checked 11 Oct 2026
- Reporting dashboards
- Yeschecked 21 Sep 2026
- Security
- Ethico lists SOC 2 Type II, HIPAA, and GDPR, and describes encryption, access controls, and audit trails.checked 11 Oct 2026
- Support
- Ethico says implementation includes a dedicated manager, data migration, training, and a hypercare period; its page reports a 97-minute average support response.checked 11 Oct 2026
- Workflow automation
- Yeschecked 21 Sep 2026
- Workflows
- Teams can configure investigation workflows, routing rules, approval chains, and templates.checked 11 Oct 2026
The company
- Company history
- Ethico says it was founded in 1997 as Compliance Concepts and that MyCM launched in 2002.checked 11 Oct 2026
- Founded
- 1997checked 28 Sep 2026
- Headquarters
- Charlotte, North Carolina, United Stateschecked 28 Sep 2026
Where it runs
- Mobile apps
- Yeschecked 21 Sep 2026
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