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Ethico Case Management vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactEthico Case ManagementTracker
Audit trailYesYes
Deploymentcloudcloud
HeadquartersCharlotte, North Carolina, United StatesAtlanta, Georgia
IntegrationsEthico says MyCM connects to HRIS systems for employee data sync and to other systems through RESTful APIs, with custom integration support.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
Intended usersEthico describes MyCM as software for compliance teams and investigators managing workplace and ethics concerns.The company says its mission is to empower creators and businesses to build a brand and tell their stories.
PurposeMyCM manages compliance investigations from intake through resolution.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SecurityEthico lists SOC 2 Type II, HIPAA, and GDPR, and describes encryption, access controls, and audit trails.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportEthico says implementation includes a dedicated manager, data migration, training, and a hypercare period; its page reports a 97-minute average support response.Riverside says the same people who develop Tracker support it and answer the phone.
Workflow automationYesYes

Ethico Case Management plans

  • Ethico Case Management (MyCM)Priced on request

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick Ethico Case Management if…

It suits organizations seeking a cloud case management system with intake, workflow automation, audit trails, and dashboards. It may also suit teams that need mobile access on iOS or Android.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

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