Ember Software
- Android app
- Yes
- Free plan
- No
- Runs on
- Android, iOS, Web
Summary
Ember Software connects office staff, field technicians, and customers for fire inspection workflows. Its digital forms are designed for local compliance and work on phones, tablets, and laptops. Technicians can complete inspections offline, with work syncing when service returns. Office teams can use a shared calendar to schedule, dispatch, and track technicians. Inspection deficiencies can be turned into proposals with branded templates and digital customer approval. Billing generates invoices from job data, proposals, labor, and parts, then tracks invoice statuses. Ember says it can send inspection reports directly to the AHJ. Its integrations page lists The Compliance Engine, QuickBooks Online and Desktop, Salesforce, Outlook, Sage, IROL, and LivSafe as coming soon. The product is presented for fire protection businesses, including owners, service managers, and technicians. Pricing is specified in an applicable subscription order rather than listed publicly. Unless an order says otherwise, subscriptions run for 12 months and renew annually unless canceled. Online customer support is provided from 9 am to 6 pm PT.
Who it is for
Ember suits fire protection businesses coordinating inspection work between office staff and field technicians. It may be useful to teams that need offline forms, dispatch, proposals, and invoicing in their workflow.
What is good
- Inspection forms work offline and sync when service returns.
- Shared calendar supports technician scheduling and dispatch.
- Deficiencies can become proposals with digital customer approval.
- Invoices draw on job data, proposals, labor, and parts.
- Reports can be sent directly to the AHJ.
What to know first
- Pricing is not publicly listed.
- Several listed integrations are marked coming soon.
- Subscriptions typically renew annually unless canceled.
- Support hours are 9 am to 6 pm PT.
Verdict
Ember brings inspection forms, technician coordination, proposals, and billing into one workflow. Check the subscription order for pricing and terms, and note that several integrations are not yet available.
Ember Software plans and pricing
All plansCompared on security system installer software
- Estimate builder
- Yesembersoftware.com
- Recurring inspections
- Yesembersoftware.com
- Technician dispatch
- Yesembersoftware.com
- Equipment catalog
- Yesembersoftware.com
- Billing and invoicing
- Yesembersoftware.com
Facts
- Product
- Ember connects office staff, field technicians, and customers in one system for fire inspection workflows.embersoftware.com · 3 Oct 2026
- Digital forms
- It offers digital fire inspection forms designed for speed and local compliance.embersoftware.com · 3 Oct 2026
- Mobile and offline use
- Inspection forms work on phones, tablets, and laptops, and technicians can complete inspections offline with work syncing when service returns.embersoftware.com · 3 Oct 2026
- Scheduling
- Office teams can schedule, dispatch, and track technicians using a shared calendar.embersoftware.com · 3 Oct 2026
- Proposals
- Ember can turn inspection deficiencies into proposals and supports branded templates and digital customer approval.embersoftware.com · 3 Oct 2026
- Billing
- The billing feature generates invoices from job data, proposals, labor, and parts, and tracks invoice statuses.embersoftware.com · 3 Oct 2026
- Integrations
- The integrations page lists The Compliance Engine, QuickBooks Online and Desktop, Salesforce, Outlook, Sage, IROL, and LivSafe as “Coming Soon.”embersoftware.com · 3 Oct 2026
- Target users
- The features page organizes the product for technicians and office teams at fire protection businesses.embersoftware.com · 3 Oct 2026
- AHJ submissions
- The features page says Ember sends inspection reports directly to the AHJ without printing, scanning, or portals.embersoftware.com · 3 Oct 2026
- Support
- The terms state that online customer support is provided from 9 am to 6 pm PT.embersoftware.com · 3 Oct 2026
- Security
- The privacy policy says Ember uses commercially reasonable efforts to protect information and does not guarantee absolute security.embersoftware.com · 3 Oct 2026
- Data practices
- The privacy policy says the company does not sell personal information and may share it with service providers, where legally required, or in a business transfer.embersoftware.com · 3 Oct 2026
- Purpose
- Ember connects office, field, and customers in one system for fire inspection and job workflows.embersoftware.com · 4 Oct 2026
- Inspection forms
- It provides digital fire inspection forms designed for speed and local compliance.embersoftware.com · 4 Oct 2026
- Offline use
- The homepage says teams can work online or offline from any device.embersoftware.com · 4 Oct 2026
- Proposals and billing
- Ember turns inspection deficiencies into proposals and supports billing and invoicing.embersoftware.com · 4 Oct 2026
- Intended customers
- The product is presented for fire protection companies and their owners, service managers, and technicians.embersoftware.com · 4 Oct 2026
- Privacy and security
- The privacy policy says Ember uses commercially reasonable efforts to protect information but cannot guarantee absolute security.embersoftware.com · 4 Oct 2026
- Training
- The terms provide basic live training and say additional training or support may carry mutually agreed fees.embersoftware.com · 4 Oct 2026
- Subscription term
- Unless an order specifies otherwise, the subscription period is 12 months and renews annually unless canceled.embersoftware.com · 4 Oct 2026
- Supported devices
- The terms list current iOS and Android major versions, plus recent versions of Chrome, Firefox, Safari, and Edge.embersoftware.com · 4 Oct 2026
Company
- Headquarters
- San Francisco, California, United Statesembersoftware.com · 28 Sept 2026
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Sources
- embersoftware.com· checked 3 Oct 2026
- embersoftware.com/features· checked 3 Oct 2026
- embersoftware.com/features/mobile-access· checked 3 Oct 2026
- embersoftware.com/features/proposals· checked 3 Oct 2026
- embersoftware.com/features/billing-and-invoicing· checked 3 Oct 2026
- embersoftware.com/integrations· checked 3 Oct 2026
- embersoftware.com/terms-of-service· checked 3 Oct 2026
- embersoftware.com/privacy-policy· checked 3 Oct 2026