Ember Software
6.3#17 in security system installer softwareAndroidiOSWeb
VisitEmber Software vs traqR
What both publish
| Fact | Ember Software | traqR |
|---|---|---|
| Integrations | The integrations page lists The Compliance Engine, QuickBooks Online and Desktop, Salesforce, Outlook, Sage, IROL, and LivSafe as coming soon. | The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. |
| Intended customers | The product is presented for fire protection companies and their owners, service managers, and technicians. | traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. |
| Purpose | Ember connects office, field, and customers in one system for fire inspection and job workflows. | traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. |
| Scheduling | Office teams can schedule, dispatch, and track technicians using one calendar. | Office users can roster jobs, dispatch shifts, track acceptance and feed technician timesheets into job costs. |
| Security | The privacy policy says Ember uses commercially reasonable efforts to protect information and does not guarantee absolute security. | The maker says every user has two-factor sign-in and each business’s data is kept separate. |
| Support | The terms say online support is provided from 9 am to 6 pm PT, with possible additional support specified in a subscription order. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
Ember Software plans
- Ember SoftwarePriced on request
traqR plans
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- BusinessA$799 a month
Pick Ember Software if…
Ember suits fire protection businesses coordinating inspection work between office staff and field technicians. It may be useful to teams that need offline forms, dispatch, proposals, and invoicing in their workflow.
Pick traqR if…
traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. It may suit teams that need field inspections, asset records, offline work capture, and invoicing in a connected workflow.