DocStar ECM
DocStar ECM manages enterprise documents and automates processes such as accounts payable, HR, and compliance records.
What DocStar ECM is
DocStar ECM manages enterprise documents and automates processes such as accounts payable, HR, and compliance records. It can run in the cloud, on premises, or in a hybrid environment. Workflow tools send content for approval using custom rules, business conditions, alerts, and a workflow dashboard. Intelligent Data Capture provides OCR, barcode reading, regex matching, automated indexing, and text extraction. Repository-wide text and metadata search works alongside configurable retention, disposition, and document freezes. Integrations include Epicor ERP and Kinetic, Microsoft Dynamics, Microsoft Office, NetSuite, Oracle, Sage, Salesforce, SAP, Infor SyteLine, and UKG Pro. DocuSign eSignature can be added to workflow and ad hoc signing actions. Security includes granular permissions, encryption, audit trails, and Active Directory or LDAP single sign-on; hosted service uses AWS. iOS and Android apps support capture, search, retrieval, and workflow actions. Pricing is available on request, with named, concurrent, and read-only licensing options.
Good
- Cloud, on-premises, and hybrid deployment
- OCR and automated data capture
- Repository-wide text and metadata search
- DocuSign workflow integration
- iOS and Android mobile apps
Watch out
- Pricing is available on request
- Enterprise-focused setup may require configuration
- Multiple licensing models require selection
Who it suits
DocStar ECM suits organizations managing regulated documents and approval-heavy business processes. It is aimed at teams needing configurable deployment, integrations, mobile access, and controlled retention.
Verdict
DocStar ECM combines document management, capture, workflow, retention, integrations, and mobile actions in one enterprise platform. Its deployment and licensing choices support varied organizations, while pricing requires a request.
Plans and prices
From DocStar ECM's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| DocStar ECM | Priced on request | Cloud-hosted or on-premises/private cloud; named, concurrent, and read-only user licensing |
The facts
Each one read from DocStar ECM's own pages, with the date it was checked.
The company
- Company address
- DocStar lists its address as 807 Las Cimas Parkway, Suite 400, Austin, Texas 78746, United States.checked 9 Oct 2026
- Company tenure
- DocStar says it has helped organizations for more than 27 years and is trusted by over 4,000 organizations worldwide.checked 9 Oct 2026
- Headquarters
- Austin, Texas, United Stateschecked 28 Sep 2026
What it does
- Data capture
- Intelligent Data Capture supports OCR, barcodes, regex pattern matching, automated indexing, and text extraction.checked 9 Oct 2026
- Deployment
- The product can be deployed in the cloud, on-premises, or in a hybrid environment.checked 9 Oct 2026
- eSignature
- DocStar ECM integrates DocuSign eSignature into workflow tasks and ad hoc actions for signing documents, forms, and packages.checked 9 Oct 2026
- Integrations
- Listed integrations include Epicor ERP and Kinetic, Microsoft Dynamics, Microsoft Office, NetSuite, Oracle, Sage, Salesforce, SAP, Infor SyteLine, and UKG Pro.checked 9 Oct 2026
- Integrity checks
- ValiDate generates an encrypted hash for each new repository document and displays an indicator when the document is viewed.checked 9 Oct 2026
- Licensing
- A DocStar integration Q&A lists named, concurrent, and read-only user licensing options.checked 9 Oct 2026
- Mobile
- The DocStar mobile app is available for iOS and Android and supports capture, search, retrieval, and workflow actions.checked 9 Oct 2026
- Purpose
- DocStar ECM manages enterprise documents and automates business processes, including accounts payable, HR, and compliance-sensitive records.checked 9 Oct 2026
- Search and retention
- The product offers repository-wide text and metadata search, configurable document retention, disposition, and freezes.checked 9 Oct 2026
- Security
- Security features include granular permissions, encrypted data, audit trails, and Active Directory/LDAP single sign-on; its hosted service uses AWS.checked 9 Oct 2026
- Support
- DocStar support resources include a case portal, cloud status updates, maintenance releases, documentation, downloads, and training.checked 9 Oct 2026
- Workflow
- Its workflow tools route content for approval using custom rules, business conditions, alerts, and a workflow dashboard.checked 9 Oct 2026
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