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Chatling

Chatling is a no-code platform for building conversational AI agents from custom data.

Place
#3 of 27
Score
7.1
Chatling's website

What Chatling is

Chatling is a no-code platform for building conversational AI agents from custom data. Agents can automate support, answer questions, and capture or qualify leads, then run on websites, WhatsApp, Instagram, Telegram, and Messenger. A visual flow builder, AI bot generation, knowledge-base answers, live chat, reports, analytics, CSAT surveys, human handoff, and AI-generated handoff summaries are included. Chatling can sync websites, documents, and help centers, and its agents understand and reply in 80+ languages. Listed integrations include Zapier, Google Sheets, HubSpot, Zendesk, Slack, Airtable, Zoho, WordPress, Shopify, Squarespace, Webflow, Wix, and others. The Free plan is free with 200 monthly AI credits, one agent, one seat, 500,000 knowledge-base characters, and 25 email credits. Paid plans list Starter at $25 a month, Growth at $75 a month, and Scale at $295 a month; annual options are also listed.

Good

  • No-code visual flow builder
  • Deploys across multiple channels
  • Knowledge-base synchronization
  • Human handoff and summaries
  • Free plan available

Watch out

  • Free plan has 200 monthly AI credits
  • Free plan allows one agent and seat
  • Credit usage varies by AI model
  • Paid Scale plan costs $295 a month

Who it suits

Chatling suits organizations automating support, answering questions, or qualifying leads across several messaging and website channels. It also fits teams needing custom knowledge sources, human handoff, and integrations.

Verdict

Chatling offers multichannel conversational agents with custom-data training and support workflows. Its free tier has defined credit, agent, seat, and knowledge-base limits, while paid plans expand those allowances.

Plans and prices

From Chatling's own pricing page, checked 9 Oct 2026.

All about pricing
PlanPriceWhat it gives you
FreeFree200 AI credits/month · 1 AI agent · 1 seat · 500,000 knowledge base characters · 25 email credits/month
Starter$25 a month1,750 AI credits/month · 2 AI agents · 2 seats · 10 million knowledge base characters · billed monthly
Starter$250 a year1,750 AI credits/month · 2 AI agents · 2 seats · 10 million knowledge base characters · billed $250 annually
Growth$75 a month6,000 AI credits/month · 5 AI agents · 5 seats · 30 million knowledge base characters · billed monthly
Growth$750 a year6,000 AI credits/month · 5 AI agents · 5 seats · 30 million knowledge base characters · billed $750 annually
Scale$295 a month35,000 AI credits/month · 7 AI agents · 10 seats · 100 million knowledge base characters · billed monthly
Scale$2,950 a year35,000 AI credits/month · 7 AI agents · 10 seats · 100 million knowledge base characters · billed $2,950 annually
Starter (monthly)$25 a month1,750 AI credits · 2 AI agents · 2 seats · 10 million knowledge base characters · $25 /month
Growth (monthly)$75 a month6,000 AI credits · 5 AI agents · 5 seats · 30 million knowledge base characters · $75 /month
Starter (annual)$250 a year1,750 AI credits · 2 AI agents · 2 seats · 10 million knowledge base characters · $21 /month; billed $250 annually
Scale (monthly)$295 a month35,000 AI credits · 7 AI agents · 10 seats · 100 million knowledge base characters · $295 /month
Growth (annual)$750 a year6,000 AI credits · 5 AI agents · 5 seats · 30 million knowledge base characters · $63 /month; billed $750 annually
Scale (annual)$2,950 a year35,000 AI credits · 7 AI agents · 10 seats · 100 million knowledge base characters · $246 /month; billed $2,950 annually

The facts

Each one read from Chatling's own pages, with the date it was checked.

What it does

AI bot generation
Yeschecked 20 Sep 2026
Channels
AI agents can be deployed on websites, WhatsApp, Instagram, Telegram, and Messenger.checked 9 Oct 2026
Data controls
The DPA says customers may request return or deletion of personal data after services are completed, subject to legal retention requirements.checked 9 Oct 2026
Deployment channels
multichannelchecked 20 Sep 2026
Human handoff
When AI cannot resolve an issue, conversations can be handed to a team with full context.checked 9 Oct 2026
Integrations
The integrations page lists Zapier, Cal.com, Google Sheets, HubSpot, Zendesk, Slack, Airtable, Zoho, WordPress, Bubble, PrestaShop, Shopify, Squarespace, Webflow, and Wix.checked 9 Oct 2026
Knowledge base
Chatling can sync websites, documents, and help centers so the AI uses current information.checked 9 Oct 2026
Knowledge-base answers
Yeschecked 20 Sep 2026
Languages
The homepage says the AI agent understands and replies in 80+ languages.checked 9 Oct 2026
Paid from
21checked 20 Sep 2026
Privacy and transfers
The DPA says personal data may be transferred to the United States as needed to provide the service and references Standard Contractual Clauses for applicable transfers.checked 9 Oct 2026
Product
Chatling is a no-code platform for building conversational AI agents trained on custom data to automate support, capture and qualify leads, and answer questions.checked 9 Oct 2026
Security
The DPA describes TLS 1.2 encryption in transit, AES-256 encryption at rest, production access protected by two-factor authentication, and regular backups.checked 9 Oct 2026
Support features
The product includes live chat, reports and analytics, CSAT surveys, and AI-generated handoff summaries.checked 9 Oct 2026
Visual flow builder
Yeschecked 20 Sep 2026

Money

Free plan
Yeschecked 20 Sep 2026
Free tier limits
The Free plan includes 200 monthly AI credits, one agent, one seat, and 500,000 knowledge base characters; credit usage varies by AI model.checked 9 Oct 2026

The company

Maker
The DPA identifies Envision Labs Inc. as the company providing Chatling.checked 9 Oct 2026

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