Help.center
The facts below are what the maker publishes about Help.center, checked and dated. Our editors have not written about it yet.
Plans and prices
From Help.center's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | $19 a month | 500 answers/mo; AI usage after the limit is charged at $0.01 per answer · per seat / month |
| Unlimited | $99 a month | 2500 answers/mo; AI usage after the limit is charged at $0.01 per answer; fixed, no per-agent charges · for entire team |
| Free | — | 50 answers/mo |
The facts
Each one read from Help.center's own pages, with the date it was checked.
What it does
- Agent skill
- The Help.center Agent Skill lets AI coding assistants create, update, and publish help articles using an API key, and lists compatibility with Claude Code, Codex, and Agent Skills tools.checked 11 Oct 2026
- AI chat
- The chatbot finds relevant help articles, summarizes them into an answer, and can hand unanswered questions to email support.checked 11 Oct 2026
- AI knowledge sources
- The AI learns from help articles, custom FAQ pairs, and connected websites.checked 11 Oct 2026
- Content analytics
- Yeschecked 20 Sep 2026
- Custom domain
- Yeschecked 20 Sep 2026
- Data location
- The company says its servers and databases are hosted by AWS in the EU, while AI providers such as OpenAI may process data outside the EU when AI features are used.checked 11 Oct 2026
- Imports
- The site says existing help articles can be imported from Intercom, Crisp, Zendesk, and Freshdesk in one click.checked 11 Oct 2026
- Inbox
- The team inbox supports replying to tickets, assigning them to teammates, and resolving customer issues.checked 11 Oct 2026
- Integrations
- The privacy policy describes a Slack integration that sends ticket, customer reply, and discussion update notifications.checked 11 Oct 2026
- Knowledge base
- Customers can use a hosted company.help.center knowledge base or a custom domain, and the knowledge base is described as mobile and SEO friendly.checked 11 Oct 2026
- Product
- Help.center is an AI-powered knowledge base with AI search, an AI chatbot, and a shared inbox for customer conversations.checked 11 Oct 2026
- Publishing audience
- publicchecked 20 Sep 2026
- Slack data security
- The privacy policy says Slack OAuth tokens are encrypted at rest and Slack message content is not stored for the integration.checked 11 Oct 2026
- Support
- Help.center provides a support site with guides covering setup, AI, knowledge bases, inbox, billing, API, and analytics.checked 11 Oct 2026
The company
- Company
- Help.center appears in micro.company’s portfolio as a product for providing customer support using AI.checked 11 Oct 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
- Plan limit
- The pricing page lists 50, 500, and 2500 AI answers per month for Free, Business, and Unlimited respectively, with over-limit usage charged at $0.01 per answer.checked 11 Oct 2026
