ChatLab
The facts below are what the maker publishes about ChatLab, checked and dated. Our editors have not written about it yet.
Plans and prices
From ChatLab's own pricing page, checked 28 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | No credit card required; free bots are deleted after 10 days of inactivity. · 100 message credits · 1,000,000 training characters/bot · 1 chatbot · 1 Administrator User · 50 training links · monthly |
| Basic | $18 a month | 7-day free trial. · 2,400 message credits · 11,000,000 training characters/bot · 2 chatbots · 2 Administrator Users · Unlimited training links · 48-hour email support · monthly |
| Standard | $95 a month | 7-day free trial; includes 30-minute onboarding support. · 11,000 message credits · 15,000,000 training characters/bot · 5 chatbots · 5 Administrator Users · Unlimited training links · 24-hour email support · 30-minute onboarding support · 1 Email Copilot account · monthly |
| Premium | $360 a month | Includes 60-minute onboarding support and 30-minute monthly support calls. · 50,000 message credits · 15,000,000 training characters/bot · 25 chatbots · 25 Administrator Users · Unlimited training links · 24-hour email support · 60-minute onboarding support · 30-minute monthly support calls · 5 Email Copilot accounts · 1 voice phone slot · monthly |
The facts
Each one read from ChatLab's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- Available integrations
- Integrations include Shopify, WooCommerce, WordPress, Freshdesk, and WhatsApp Business.checked 28 Sep 2026
- Business adoption
- ChatLab says it is used by more than 500 businesses every month.checked 28 Sep 2026
- Channels
- The product includes website chat, live chat, voice conversations, phone connections, WhatsApp Business, and Email Copilot.checked 28 Sep 2026
- Chatbot sharing
- Basic and higher plans can share chatbots with teams and customers.checked 28 Sep 2026
- Compliance
- ChatLab states that data is encrypted at rest and in transit, offers a data processing agreement and public subprocessor list, and provides GDPR controls.checked 28 Sep 2026
- Custom APIs
- Its AI Actions editor can connect to backend systems exposed through API endpoints, and ChatLab offers Talk, Management, and Frontend Widget APIs.checked 28 Sep 2026
- Deployment
- Chatbots can be embedded through HTML, WordPress, Wix, Webflow, PrestaShop, Shopify, WooCommerce, Abicart, and CS-Cart, or connected to messaging channels.checked 28 Sep 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Encryption coverage
- Data is encrypted at rest and in transit.checked 28 Sep 2026
- GDPR compliance
- ChatLab is built for GDPR and provides data processing documentation.checked 28 Sep 2026
- Human handoff
- Handover includes the whole conversation so customers do not repeat themselves.checked 28 Sep 2026
- Integrations
- E-commerce integrations include Shopify, WooCommerce, PrestaShop, Shoper, Wix, CS-Cart, Abicart, and BaseLinker; hotel integrations include Beds24, Mews, Hotres, IdoBooking, and KWHotel.checked 28 Sep 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Knowledge sources
- Agents can learn from websites, documents, FAQs, PDFs, spreadsheets, and other sources.checked 28 Sep 2026
Money
- Annual billing
- Annual billing gives 2 months free.checked 28 Sep 2026
- Free conversations
- The Free plan includes an estimated 20 conversations.checked 28 Sep 2026
- Free message credits
- The Free plan includes 100 message credits.checked 28 Sep 2026
- Free plan
- Yeschecked 21 Sep 2026
- Free-plan limit
- Free bots are deleted after 10 days of inactivity.checked 28 Sep 2026
- Free plan limits
- Free includes 1 chatbot, 1 administrator user, and 50 training links.checked 28 Sep 2026
The company
- Company location
- ChatLab sp. z o.o. is located in Kraków, Poland.checked 28 Sep 2026
- Headquarters
- Kraków, Polandchecked 28 Sep 2026
Where it runs
- Device support
- ChatLab works on mobiles, tablets, and desktops through a responsive interface.checked 28 Sep 2026
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