ChangeGate

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Score6.2

Rank#21 of 43

Free planNo

Runs onWeb

Summary

ChangeGate is a web-based change governance system for recording business, operational, and technical changes from request through closure. Its workflow includes impact analysis, approvals, planning, execution, hypercare, and post-implementation review. Structured requests can assign RACI ownership and go to a change approval board for voting, with a recorded decision trail. The system provides 5×5 risk scoring and a Lite CMDB that links changes to systems, sites, equipment, and services. Teams can attach test and rollback plans, use blackout and freeze calendars, and route urgent work through an emergency path. Hypercare monitoring and post-implementation reviews record outcomes and benefits. ChangeGate can assemble evidence packs containing approvals, reasons, risks, tests, outcomes, and benefits. Dashboards show change value, risk, deadlines, approvals, and user actions. The maker says the product supports SOC 2 CC8.1, ISO 27001 A.8.32, and TISAX change-management expectations, but does not guarantee audit outcomes. Pricing is on request.

Who it is for

It is aimed at teams handling frequent, scrutinized changes, including multi-site operations and regulated or customer-controlled environments. It suits teams that need structured approvals, change risk records, and audit evidence.

What is good

Tracks changes through review and closure.
Includes board voting and a decision trail.
Links changes to systems and sites.
Supports test and rollback planning.
Can assemble change evidence packs.

What to know first

Does not manage incidents or service desks.
Does not manage asset inventories.
Not intended for sprint planning or task assignment.
Price is available on request.

Verdict

ChangeGate focuses on governing and documenting change rather than broader service or project management. Its approval workflow, risk scoring, and evidence packs may fit teams with close change scrutiny; it is not a tool for incident handling or sprint tracking.

Compared on IT change management software

Workflow approvals: Yeschangegate.io
Impact assessment: Yeschangegate.io
Stakeholder communications: Yeschangegate.io
Change analytics: Yeschangegate.io
Audit trail: Yeschangegate.io

Facts

Purpose: ChangeGate is a change governance system that records business, operational and technical changes, including their risk assessments, approvals, tests and outcomes.changegate.io · 30 Sept 2026
Request and approval controls: Features include structured change requests with RACI ownership, change approval board voting and a full decision trail.changegate.io · 30 Sept 2026
Risk and asset context: It provides 5x5 risk scoring and a Lite CMDB that links changes to systems, sites, equipment and services.changegate.io · 30 Sept 2026
Planning and monitoring: Changes can include test and rollback plans, blackout and freeze calendars, an emergency fast track, hypercare monitoring and post-implementation review.changegate.io · 30 Sept 2026
Audit evidence: ChangeGate can assemble an evidence pack containing approvals, reasons, risk assessments, tests, outcomes and benefits.changegate.io · 30 Sept 2026
Framework support: The maker says ChangeGate supports SOC 2 CC8.1, ISO 27001 A.8.32 and TISAX change-management expectations, and says it does not guarantee audit outcomes.changegate.io · 30 Sept 2026
Dashboards: It offers executive, operational and personal dashboards showing change value, risk, deadlines, approvals and user actions.changegate.io · 30 Sept 2026
Onboarding: Implementation is hands-on and scoped, with weekly working sessions; the maker says most teams run live changes within days.changegate.io · 30 Sept 2026
Intended users: The product is aimed at teams with frequent, scrutinized change, including multi-site operations and regulated or customer-controlled environments.changegate.io · 30 Sept 2026
Product limits: The maker says ChangeGate does not manage incidents, service desks or asset inventories, and is not for sprint planning, task assignment or milestone tracking.changegate.io · 30 Sept 2026
Security: The homepage describes an immutable audit trail; the linked security page could not be opened during this research.changegate.io · 30 Sept 2026
Company: The site footer says “© 2026 Tenax Imperium”; the opened page did not state a headquarters or founding year.changegate.io · 30 Sept 2026
Change workflow: Its change lifecycle covers requests, impact analysis, approvals, planning, execution, hypercare, post-implementation review and closure.changegate.io · 30 Sept 2026
Approvals and risk: Features include change approval board voting with a decision trail, RACI ownership and structured 5×5 risk scoring.changegate.io · 30 Sept 2026
Planning controls: Each change can include a test plan and rollback plan, and the product provides blackout and freeze calendars and an emergency change path.changegate.io · 30 Sept 2026
Asset links: The Lite CMDB links changes to systems, sites, equipment and services without a full CMDB rollout.changegate.io · 30 Sept 2026
Monitoring and review: ChangeGate includes a post-go-live hypercare window and records post-implementation outcomes and benefits against the change.changegate.io · 30 Sept 2026