CaseBuilder
The facts below are what the maker publishes about CaseBuilder, checked and dated. Our editors have not written about it yet.
Plans and prices
From CaseBuilder's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Agency subscription | — | 24x7x365 customer support · Best practices consulting assistance · Annual subscription; tiered by agency size |
| Setup fee | — | Account provisioning · Agency data integrations if needed · Training · One-time setup fee |
The facts
Each one read from CaseBuilder's own pages, with the date it was checked.
What it does
- Access controls
- Agency administrators can enable or disable components and configure role-based permissions for users and groups.checked 12 Oct 2026
- Alerts
- Users can receive system inbox, text, and email alerts about assignments and action items, and teams are notified when case tips or leads are added.checked 12 Oct 2026
- Case workflow
- Casework can be routed through review and approval processes, and case folders can be published with their digital assets and attachments for prosecutors.checked 12 Oct 2026
- Deployment
- SoundThinking says the system can be configured and ready for end users to begin casework the same day.checked 12 Oct 2026
- Digital case folders
- The system creates a secure digital case folder for each case and can be used from the office or the field.checked 12 Oct 2026
- Integrations
- CaseBuilder integrates with ShotSpotter, supports NIBIN lead management, and imports CrimeTracer leads with one click.checked 12 Oct 2026
- Investigation tools
- Features include searchable case chronology, link analysis, customizable checklists, tip corroboration, property and evidence management, and confidential informant management.checked 12 Oct 2026
- Purpose
- CaseBuilder is cloud-based case management software for law enforcement agencies to capture, track, analyze, and collaborate on investigations.checked 12 Oct 2026
- Reporting
- Reporting includes interactive dashboards, operational reports, report widgets, and scheduled reports.checked 12 Oct 2026
- Reporting dashboards
- Yeschecked 22 Sep 2026
- Security
- SoundThinking says CaseBuilder runs on AWS GovCloud, mandates multi-factor authentication, supports single sign-on, and complies with CFR 28 Part 23 and the latest CJIS Security Policy mandates.checked 12 Oct 2026
- Supported investigations
- The product supports internal affairs, use-of-force, intelligence, general offense, and gang or organization investigations.checked 12 Oct 2026
- Users
- The product page lists unlimited users and says CaseBuilder is mobile ready.checked 12 Oct 2026
- Workflow automation
- Yeschecked 22 Sep 2026
The company
- Company
- SoundThinking says it was founded in 1996 and lists its headquarters at 39300 Civic Center Drive, Suite 300, Fremont, California 94538.checked 12 Oct 2026
- Founded
- 1996checked 28 Sep 2026
- Headquarters
- Fremont, California, United Stateschecked 28 Sep 2026
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