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CaseBuilder vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactCaseBuilderTracker
DeploymentSoundThinking says the system can be configured and ready for end users to begin casework the same day.cloud
HeadquartersFremont, California, United StatesAtlanta, Georgia
IntegrationsCaseBuilder integrates with ShotSpotter, supports NIBIN lead management, and imports CrimeTracer leads with one click.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
PurposeCaseBuilder is cloud-based case management software for law enforcement agencies to capture, track, analyze, and collaborate on investigations.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SecuritySoundThinking says CaseBuilder runs on AWS GovCloud, mandates multi-factor authentication, supports single sign-on, and complies with CFR 28 Part 23 and the latest CJIS Security Policy mandates.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
Workflow automationYesYes

CaseBuilder plans

  • Agency subscription—
  • Setup fee—

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick CaseBuilder if…

You want what its maker publishes above — check its page for the details.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

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