CallGrid
CallGrid is a pay-per-call platform for buyers, sellers, and networks that routes inbound calls through real-time double-blind auctions.
What CallGrid is
CallGrid is a pay-per-call platform for buyers, sellers, and networks that routes inbound calls through real-time double-blind auctions. Each call is auctioned, and the destination with the highest revenue per call wins; billing is based on talk time. Routing choices include weights and priority, revenue, average RPC, dynamic RPC, and AI routing, while Turbo Routing adds a speed layer for pre-bid methods. An AI voice agent can screen callers before routing. Call Recovery, Call Failover, and a Circuit Breaker address failed connections, outages, and failing destinations. Call recordings, transcripts, and keyword tags support review and disputes, and reports show revenue, RPC, and conversion by source and buyer down to individual calls. CallGrid states it has 100+ integrations, including HubSpot, Slack, Google Ads, Ringba, and Five9, and supports webhooks, postbacks, API, and MCP connections. Its hosted MCP server supports read-only questions about calls and campaigns. Listed starting rates include $2 per local or toll-free number per month, $0.04 per local connected minute, and $0.05 per toll-free connected minute.
Good
- Uses real-time double-blind call auctions
- Offers several routing methods, including AI routing
- Includes call recordings, transcripts, and keyword tags
- Reports revenue, RPC, and conversion by individual call
- States it has 100+ integrations
Watch out
- No free plan
- Usage charges apply in addition to platform fees
- HIPAA, SOC 2, and ISO 27001 are in progress
Who it suits
CallGrid is intended for pay-per-call buyers, sellers, and networks that route inbound calls and bill based on talk time. It may suit teams that need auction routing, call review, and reporting by source and buyer.
Verdict
CallGrid combines pay-per-call auctions with routing controls, call recovery options, and call-level reporting. Consider both the monthly plan and usage charges when evaluating its fit.
Plans and prices
From CallGrid's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Static Campaigns | $199 a month | Unlimited users and seats · Usage billed at standard rates · Billed monthly; annual available |
| Real-Time Bidding | $995 a month | Unlimited users and seats · Usage billed at standard rates · Billed monthly; annual available |
The facts
Each one read from CallGrid's own pages, with the date it was checked.
What it does
- AI qualification
- An AI voice agent can screen callers before routing so buyers pay for qualified calls.checked 7 Oct 2026
- Auction
- Each inbound call opens a double-blind auction, and the destination with the highest revenue per call wins.checked 7 Oct 2026
- Call intelligence
- CallGrid offers call recordings, transcripts, and keyword tagging for review and disputes.checked 7 Oct 2026
- Call resilience
- Call Recovery, Call Failover, and a Circuit Breaker are offered to recover failed connections, route around outages, and remove failing destinations from rotation.checked 7 Oct 2026
- Integrations
- CallGrid states that it has 100+ integrations, including HubSpot, Slack, Google Ads, Ringba, and Five9, and supports connecting other tools through webhooks, postbacks, its API, and MCP.checked 7 Oct 2026
- Intended users
- CallGrid describes its platform as built for pay-per-call buyers, sellers, and networks.checked 7 Oct 2026
- MCP access
- The hosted MCP server connects to Claude, ChatGPT, and other MCP clients for read-only questions about calls and campaigns.checked 7 Oct 2026
- Pricing limits
- Platform fees are combined with usage charges; listed starting rates include $2 per local or toll-free number per month, $0.04 per local connected minute, and $0.05 per toll-free connected minute.checked 7 Oct 2026
- Purpose
- CallGrid is a pay-per-call platform that routes and sells inbound calls through a real-time double-blind auction, with AI in the routing decision and billing based on talk time.checked 7 Oct 2026
- Reliability
- CallGrid says it publishes uptime live and runs its platform on the Twilio Super Network, with post-dial delay under 100 ms.checked 7 Oct 2026
- Reporting
- Reporting covers revenue, RPC, and conversion by source and buyer, down to the individual call.checked 7 Oct 2026
- Routing
- Routing options include weights and priority, revenue, average RPC, dynamic RPC, and AI routing, with Turbo Routing as a speed layer for pre-bid methods.checked 7 Oct 2026
- Security status
- HIPAA, SOC 2, and ISO 27001 are listed as in progress, and CallGrid says its 29 documented security and compliance policies are available on request.checked 7 Oct 2026
- Support
- Founder-level support is included on every plan, and the support page directs users to email [email protected] for help from a person.checked 7 Oct 2026
