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CallGrid vs CallRail

CallGrid

6.1#13 in sales call tracking softwareFrom $199 a month
WebAPI
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CallRail logo

CallRail

7.8#1 in inbound call tracking softwareFrom $50 a month
AndroidiOSWebAPI
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What both publish

FactCallGridCallRail
IntegrationsCallGrid states that it has 100+ integrations, including HubSpot, Slack, Google Ads, Ringba, and Five9, and supports connecting other tools through webhooks, postbacks, its API, and MCP.CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint.
SupportFounder-level support is included on every plan, and the support page directs users to email [email protected] for help from a person.The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting.

CallGrid plans

  • Static Campaigns$199 a month
  • Real-Time Bidding$995 a month

CallRail plans

  • Lead Tracking$50 a month
  • AI Voice Assistant$95 a month
  • Lead Tracking Complete$95 a month
  • Voice Assist$95 a month
  • Lead Conversion$150 a month
  • Lead Conversion Complete$195 a month

Pick CallGrid if…

CallGrid is intended for pay-per-call buyers, sellers, and networks that route inbound calls and bill based on talk time. It may suit teams that need auction routing, call review, and reporting by source and buyer.

Pick CallRail if…

CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.

Charts they share