Broadvoice Cloud PBX
Broadvoice Cloud PBX is a cloud-hosted business phone system that provides extensions, custom call routing, auto attendants, and voicemail without on-site ph…
What Broadvoice Cloud PBX is
Broadvoice Cloud PBX is a cloud-hosted business phone system that provides extensions, custom call routing, auto attendants, and voicemail without on-site phone-system hardware. Administrators can manage users, menus, numbers, and call rules from one portal. Call handling includes multi-level IVRs, ring groups, queues, forwarding, schedules, and routing by time, department, priority, or availability. Broadvoice says teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees can use desk phones, softphones, and mobile apps with the same business number and routing rules. The b-hive Communicator combines calling, chat, video meetings, text messaging, voicemail, and screen sharing; meetings support up to 50 participants. It is available in a browser, on Windows and Mac, and through iOS 16-or-later and Android apps. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Broadvoice is headquartered in Northridge, California, and was founded in 2006.
Good
- Manage users, numbers, and routes from one portal.
- Supports multi-level IVRs, ring groups, and queues.
- Communicator combines calls, chat, video, and screen sharing.
- Available on desktop, mobile, and browser.
Watch out
- No free plan.
- Metered plan charges for domestic calls per minute.
- iPhone app requires iOS 16 or later.
Who it suits
Broadvoice Cloud PBX may suit businesses that need managed business numbers, extensions, and call routing. Its multi-location administration and Communicator features may also fit teams working across offices or remotely.
Verdict
Broadvoice Cloud PBX combines business calling and call administration, with additional messaging and meeting tools in Communicator. Plans start at $10 a month, and listed features vary by tier.
Plans and prices
From Broadvoice Cloud PBX's own pricing page, checked 21 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Metered | $10 a month | Call forwarding · Find Me/Follow Me · Hot desking · Web portal · Mobile app · Voicemail-to-email notification · billed monthly |
| Standard | $18 a month | Unlimited calling · Local DID · No-cost SMS · Communicator chat and softphone · Priority email support · billed monthly |
| Pro | $23 a month | Virtual fax · One Number · Global Extension · Call recording · Communicator video and screen share · Call Catch · billed monthly |
| Metered (b-hive Seat) | $10 a month | Call forwarding · Find Me/Follow Me · Hot desking · Web portal · SMS $.01/message · Domestic $.029/min · Mobile app · Voicemail-to-email notification · /month/User |
| Standard (b-hive Seat) | $18 a month | Unlimited calling · Local DID · No-cost SMS · Communicator chat and softphone · Priority email support · /month/user |
| Pro (b-hive Seat) | $23 a month | Virtual fax · One Number · Global Extension · Call recording · Communicator video and screen share · Call Catch · Integrations · /month/user |
The facts
Each one read from Broadvoice Cloud PBX's own pages, with the date it was checked.
What it does
- Administration
- Users, menus, and call rules can be managed from one admin portal, where teams can assign numbers, configure extensions, and set call routes.checked 8 Oct 2026
- Audience
- Broadvoice describes b-hive as made for mid-market teams seeking reliability without complexity.checked 8 Oct 2026
- Auto attendant
- Yeschecked 21 Sep 2026
- Business numbers
- localchecked 21 Sep 2026
- Call handling
- The product lists auto attendants with multi-level IVRs, routing by time, department, priority, or availability, ring groups and queues, call forwarding, and custom schedules.checked 8 Oct 2026
- Call routing
- customchecked 21 Sep 2026
- Communicator features
- b-hive Communicator combines calling, chat, video meetings, text messaging, voicemail, and screen sharing; its video meetings support up to 50 participants.checked 8 Oct 2026
- Integration
- The pricing page lists integrations in the Pro seat tier, while Broadvoice’s Microsoft Dynamics page describes a GoContact contact-center integration embedded in Dynamics.checked 8 Oct 2026
- Mobile calling
- The product page says employees can make and receive calls from desk phones, softphones, and mobile apps using the same business number and call-routing rules.checked 8 Oct 2026
- Multiple locations
- Broadvoice says its interface can manage multi-site and hybrid cloud PBX/SIP systems, and that users, locations, and remote teams can be added in minutes.checked 8 Oct 2026
- Paid from
- 10checked 21 Sep 2026
- Product
- Cloud PBX is a cloud-hosted business phone system that provides extensions, call routing, auto attendants, voicemail, and other calling features without on-site phone-system hardware.checked 8 Oct 2026
- Security and compliance
- Broadvoice states that b-hive Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls.checked 8 Oct 2026
- Support
- The Standard seat tier includes priority email support, and Broadvoice’s contact page provides a business support phone number and ticket submission.checked 8 Oct 2026
- Voicemail transcription
- Yeschecked 21 Sep 2026
Where it runs
- App platforms
- The b-hive Communicator setup page lists browser access, Windows and Mac desktop apps, an iPhone app for iOS 16 or later, and an Android app.checked 8 Oct 2026
- Desktop and mobile apps
- Yeschecked 21 Sep 2026
The company
- Company
- Broadvoice says it provides cloud communications and AI-powered customer-experience technology for businesses.checked 8 Oct 2026
- Founded
- 2006checked 4 Oct 2026
- Headquarters
- Northridge, California, United Stateschecked 4 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
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