Brainfish
The facts below are what the maker publishes about Brainfish, checked and dated. Our editors have not written about it yet.
Plans and prices
From Brainfish's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Platform | Priced on request | 5 Platform seats · 5,000 Queries / month · 1:1 Dedicated account manager |
The facts
Each one read from Brainfish's own pages, with the date it was checked.
What it does
- Add-ons
- The pricing page lists optional AI Actions, integrations, localization, and seat and query upgrades.checked 8 Oct 2026
- Analytics and audit
- Brainfish scores conversations and records workflow steps, systems accessed and sources used.checked 8 Oct 2026
- Channels
- The product page lists embedded chat, email through a ticketing platform, help centers, developer documentation, Slack and Microsoft Teams.checked 8 Oct 2026
- Custom integrations
- Brainfish says custom integrations can be built against REST or webhook sources.checked 8 Oct 2026
- Data residency
- Brainfish states it offers US, EU or AU hosting with data remaining in region.checked 8 Oct 2026
- Escalations
- Escalations can be handed to Zendesk or Salesforce with the conversation, checks performed and a recommended next step.checked 8 Oct 2026
- Integrations
- The integrations page lists tools including Zendesk, Salesforce, Intercom, Slack, Microsoft Teams, Confluence, Google Drive, Notion and Shopify.checked 8 Oct 2026
- Knowledge features
- Brainfish can learn from demos, calls, tickets and Slack threads, then suggest sourced help article edits for review.checked 8 Oct 2026
- Security
- The site states SOC 2 Type II and ISO 27001 certification, GDPR support, and that customer data is not used to train models.checked 8 Oct 2026
- Startup eligibility
- The startup program describes incentives for companies with up to $1M USD in funding, under two years old and fewer than five employees.checked 8 Oct 2026
- What it does
- Brainfish provides AI support agents that check connected systems, follow workflows and resolve customer support tickets.checked 8 Oct 2026
- Workflow builder
- Support teams can describe a workflow in plain English, connect systems and test it against scenarios before publishing.checked 8 Oct 2026
The company
- Company
- Brainfish says it was founded in 2022 and lists Sydney and San Francisco as its two headquarters.checked 8 Oct 2026
- Founded
- 2022checked 28 Sep 2026
- Headquarters
- Sydney and San Franciscochecked 28 Sep 2026
Money
- Plan terms
- The Platform plan includes AI Support Agents, Knowledge Discoveries, Internal Copilots, Proactive Nudges and Customer Analytics; pricing is provided by contacting sales.checked 8 Oct 2026
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