Azotel SIMPLer OSS
Azotel SIMPLer OSS is an integrated OSS and core network platform for wireless broadband operators.
What Azotel SIMPLer OSS is
Azotel SIMPLer OSS is an integrated OSS and core network platform for wireless broadband operators. It manages customer and prospective-customer records, trouble tickets, sales tracking, custom fields, and attachments. Billing includes usage-based charges, a debtors ledger, financial reports, and automatic payments by direct debit, e-check, or credit card. SIMPLer can notify, throttle, or disconnect subscribers who pass configured overdue-invoice or data-cap thresholds. It monitors equipment reachability, sends email or SMS alerts, and provides usage graphs and diagnostic tools. The platform automates provisioning and offers Google Calendar-based scheduling for installs and repairs. Its End-User Portal lets customers view account, invoice, usage, balance, and equipment information; update account and payment details; pay electronically; and run a speed test. Operators can choose hosted SaaS or standalone software for their own servers. Pricing is on request, and the standalone option requires a separate server.
Good
- Supports usage-based billing and automatic payments
- Can throttle or disconnect against configured thresholds
- Monitors equipment and sends email or SMS alerts
- Customer portal includes account, invoice, and usage access
Watch out
- Pricing is on request
- Standalone deployment requires a separately managed server
- Handbook access requires contacting Azotel for credentials
Who it suits
SIMPLer is for WISPs and broadband operators that need customer, billing, and network operations tools. Its standalone option suits operators prepared to manage their own servers.
Verdict
SIMPLer combines subscriber management, billing, and network controls for broadband operators. Choose between hosted SaaS and self-managed standalone deployment, and request pricing from Azotel.
Plans and prices
From Azotel SIMPLer OSS's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| SIMPLer SaaS — 100 Users | Priced on request | 100 users · hosted · 1-year duration |
| SIMPLer Standalone User License | Priced on request | 1,000 subscribers · once-off purchase · server required separately |
The facts
Each one read from Azotel SIMPLer OSS's own pages, with the date it was checked.
Money
- Billing
- SIMPLer supports usage-based billing, a debtors ledger, financial reports, and automatic payments by direct debit, e-check, and credit card.checked 7 Oct 2026
The company
- Company history
- Azotel says it began as an Internet service provider in 2002 and developed SIMPLer from its experience operating a wireless broadband network.checked 7 Oct 2026
- Founded
- 2002checked 28 Sep 2026
- Headquarters
- Cork, Irelandchecked 28 Sep 2026
What it does
- Customer management
- SIMPLer manages customer and prospective-customer records and includes trouble ticketing, sales tracking, custom fields, and attachments.checked 7 Oct 2026
- Customer portal
- The End-User Portal lets customers view account details, balances, invoices, usage, and equipment information, edit account and payment details, make electronic payments, and run a speed test.checked 7 Oct 2026
- Documentation access
- Azotel says users must contact the company to receive a username and password to view handbook documents.checked 7 Oct 2026
- Network controls
- SIMPLer can notify, throttle, or disconnect subscribers who exceed configured overdue-invoice or data-cap thresholds.checked 7 Oct 2026
- Network monitoring
- SIMPLer monitors equipment reachability and can send email or SMS alerts, and it provides usage graphs and diagnostic tools.checked 7 Oct 2026
- Payment integrations
- Azotel lists payment gateway interfaces for Authorize.Net, IP Pay, Moneris, Realex, PayPal, and Payment Express.checked 7 Oct 2026
- Product scope
- SIMPLer is an integrated OSS and core network platform for wireless broadband operators.checked 7 Oct 2026
- Provisioning and scheduling
- SIMPLer automates customer provisioning and provides Google Calendar-based scheduling for installs and repairs.checked 7 Oct 2026
- Security and hosting
- Azotel describes the hosted SaaS environment as secure and says essential backup procedures are in place; the standalone option is for operators who manage their own servers.checked 7 Oct 2026
- Security controls
- SIMPLer supports two-factor authentication and configurable user access levels.checked 7 Oct 2026
- Support
- Azotel offers an outsourced helpdesk for end-customer support, which it says can provide operators with 24/7 coverage.checked 7 Oct 2026
- Target customers
- Azotel describes its solutions as serving WISPs and broadband operators, and says SIMPLer was designed by an ISP for other ISPs.checked 7 Oct 2026
Where it runs
- Reporting and mapping
- Operators can connect reporting tools such as Crystal Reports or Jasper Reports, and customer locations can be displayed using Google Maps and Google Earth.checked 7 Oct 2026
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