Azotel SIMPLer OSS
5.5#21 in telecom billing softwareWebSelf-hosted
Visit| Fact | Azotel SIMPLer OSS | ISP Billing |
|---|---|---|
| Customer portal | The End-User Portal lets customers view account details, balances, invoices, usage, and equipment information, edit account and payment details, make electronic payments, and run a speed test. | Customers can view documents and services, pay, accept quotes, open tickets and manage notification preferences when modules are enabled. |
| Headquarters | Cork, Ireland | Martina Franca, Taranto, Italy |
| Security controls | SIMPLer supports two-factor authentication and configurable user access levels. | The platform supports role permissions, least-privilege API keys, source-IP restrictions, credential rotation and two-factor authentication. |
| Support | Azotel offers an outsourced helpdesk for end-customer support, which it says can provide operators with 24/7 coverage. | The maker provides bilingual documentation and lists support by email at [email protected] and by phone at +39 080 999 6171. |
SIMPLer is for WISPs and broadband operators that need customer, billing, and network operations tools. Its standalone option suits operators prepared to manage their own servers.
ISP Billing is intended for internet service providers managing customers, services, billing, support, and network operations. It suits providers that want customer self-service for payments, tickets, documents, and quotes.