Aptora

C tier on Appliance Repair SoftwareScore 6.8 · #4 of 31

Android app: Yes
Free plan: No
Paid plans from: $50/mo
Runs on: Android, api, iOS, Mac, Web, Windows

aptora.com

Summary

Aptora’s Total Office Manager is an ERP, accounting, CRM, and field-service platform for HVAC, plumbing, contracting, electrical, appliance, and other service businesses. Aptora 360 brings together office and accounting work, field operations, and sales and marketing management. Accounting tools include a departmentalized general ledger, accounts receivable and payable, payroll, and financial reporting. Field capabilities cover dispatching, work orders, service agreements, invoicing, purchase orders, and a mobile app. Aptora Mobile II is available through Apple and Android app stores and in standard web browsers on phones, tablets, and computers. Aptora Hosted runs Total Office Manager, Aptora Mobile II, and Form Builder, with Windows RemoteApp access. The field-service API provides REST endpoints for customers, jobs, invoices, inventory, technicians, and agreements, returning structured JSON. Pricing for the main product is on request; its pricing page says it is under construction. Listed add-ons include a Customer Access Portal at 50.00 USD per month and Zone Pricing at 499.00 USD per once. Aptora began selling Flat Rate Plus in 1996 and launched Total Office Manager in 2004.

Who it is for

It suits HVAC, plumbing, electrical, appliance, and contracting businesses that need accounting and field-service functions together. Its mobile access and API may fit teams working across office and field operations.

What is good

Includes accounting and field-service functions
Dispatching, work orders, and invoicing
Mobile app and browser access
API supports jobs, invoices, and inventory
Role-based access and multifactor authentication

What to know first

Main product pricing is on request
Customer Access Portal requires Total Office Manager and an active service agreement
Technical support is listed for weekdays only

Verdict

Aptora combines office management and accounting with field-service tools for service businesses. The main product’s pricing is not displayed, so prospective users need to request pricing.

Aptora plans and pricing

All plans

Customer Access Portal $50/mo $500.00 upfront; $50.00 per month or $550.00 per year up to 500 customers · requires Total Office Manager and active service agreement aptora.com · 1 Oct 2026

Zone Pricing $499 once $69.00–$109.00 annually for support renewal up to 20 zone price levels · included in Aptora Hosted monthly agreement aptora.com · 1 Oct 2026

Compared on appliance repair software

Dispatch & scheduling: Yesaptora.com
Work orders: Yesaptora.com
Warranty records: Yesaptora.com
Parts inventory: Yesaptora.com
Technician mobile app: Yesaptora.com
Invoicing & payments: Yesaptora.com
Appliance history: Yesaptora.com

Facts

Product scope: Total Office Manager is an ERP, accounting, CRM and field-service platform for HVAC, plumbing and contracting businesses.aptora.com · 1 Oct 2026
Aptora 360 modules: Aptora 360 combines office and accounting, field operations, and sales and marketing management.aptora.com · 1 Oct 2026
Accounting features: Aptora 360 includes a departmentalized general ledger, accounts receivable, accounts payable, payroll and financial reporting.aptora.com · 1 Oct 2026
Field features: Aptora 360 includes dispatching, work orders, service agreements, invoicing, purchase orders and a mobile app.aptora.com · 1 Oct 2026
Industries served: Aptora creates software for HVAC, plumbing, electrical, appliance and other service-related industries.aptora.com · 1 Oct 2026
Integrations: Listed integration partners include Authorize.Net, EnerBank USA, Verizon Connect, Verizon Networkfleet, RevuKangaroo, CallCap, Celero and Fleet Complete.aptora.com · 1 Oct 2026
API: The field-service API exposes REST endpoints for customers, jobs, invoices, inventory, technicians and agreements, returning structured JSON.aptora.com · 1 Oct 2026
API security: API connections support API keys, OAuth 2.0, granular permission scopes, IP whitelisting, full logging and encrypted transit.aptora.com · 1 Oct 2026
Security controls: Aptora describes role-based access controls, multifactor authentication where appropriate, firewalls, endpoint protection, monitoring, vulnerability scanning and encryption technologies.aptora.com · 1 Oct 2026
Hosted platform: Aptora Hosted runs Total Office Manager, Aptora Mobile II and Form Builder for customers, with Windows RemoteApp access.aptora.com · 1 Oct 2026
Mobile availability: Aptora Mobile II is available through Apple and Android app stores and through standard web browsers on phones, tablets and computers.aptora.com · 1 Oct 2026
Support: Technical support is available Monday–Friday from 8:00 AM–12:00 PM and 1:00 PM–4:30 PM CST by email and phone.aptora.com · 1 Oct 2026
Company history: Aptora says it began selling Flat Rate Plus in 1996 and launched Total Office Manager in 2004.aptora.com · 1 Oct 2026
Pricing availability: Aptora's main pricing page currently says it is under construction and coming soon.aptora.com · 1 Oct 2026