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ApptSecure

ApptSecure sends automated SMS appointment reminders for appointment-based businesses, including dental practices, veterinary clinics, salons, medical office…

Place
#19 of 26
Score
6.1
ApptSecure's website

What ApptSecure is

ApptSecure sends automated SMS appointment reminders for appointment-based businesses, including dental practices, veterinary clinics, salons, medical offices, and trades. Businesses can schedule messages for 24 hours or 2 hours before an appointment, or set a custom time. Customers can confirm or cancel by text, ask questions, or opt out with STOP. Contact records include appointment history, consent status, notes, and tags. The service also offers automated follow-ups and analytics on confirmations, no-shows, SMS use, and revenue impact. Calendar appointments can be imported by CSV; direct connections to scheduling tools are described as rolling out. ApptSecure is available on the web and via API. Starter costs $29 a month and includes 250 SMS monthly for up to 50 customers. Extra SMS messages cost $0.03 each, and unused messages do not roll over. The one-time seven-day trial includes up to 20 SMS, requires a credit card, and becomes a subscription unless canceled before it ends.

Good

  • Schedule reminders at set or custom times.
  • Customers can confirm, cancel, or ask questions by text.
  • Tracks consent status and opt-outs.
  • Analytics cover confirmations, no-shows, and revenue impact.
  • Starter includes 250 SMS per month.

Watch out

  • No free plan is available.
  • Starter is limited to 50 customers.
  • Extra SMS cost $0.03 each.
  • Unused SMS do not roll over.

Who it suits

ApptSecure suits appointment-based businesses that want customers to confirm or cancel by text and track reminder outcomes. Its plans range from 50 customers on Starter to unlimited customers on Business.

Verdict

ApptSecure combines SMS reminders, customer records, follow-ups, and analytics for appointment-based businesses. Check the monthly message allowance and trial conversion terms before choosing a plan.

Plans and prices

From ApptSecure's own pricing page, checked 30 Sep 2026.

All about pricing
PlanPriceWhat it gives you
Starter$29 a monthUp to 50 customers · 250 SMS / month included · Automated reminders · Two-way SMS conversations · Customer management · Email support · Billed monthly. Cancel anytime.
Professional$49 a monthUp to 500 customers · 2,000 SMS / month included · Everything in Starter · Custom reminder templates · Automated follow-ups · Analytics dashboard · Priority support · Billed monthly. Cancel anytime.
Business$99 a monthUnlimited customers · 7,500 SMS / month included · Everything in Professional · Multiple phone numbers · Advanced analytics · API access · Dedicated account manager · Billed monthly. Cancel anytime.

The facts

Each one read from ApptSecure's own pages, with the date it was checked.

What it does

Compliance
The site says the service supports TCPA and CTIA compliance with consent tracking, opt-outs, and quiet hours handled automatically.checked 30 Sep 2026
Customer management
The platform organizes customer contacts, appointment history, consent status, notes, and tags.checked 30 Sep 2026
Follow-ups and analytics
Automated follow-up messages and an analytics dashboard for confirmation rates, no-show trends, SMS usage, and revenue impact are listed features.checked 30 Sep 2026
Integrations
Calendar appointments can be imported via CSV; the site says direct integrations with popular scheduling tools are rolling out.checked 30 Sep 2026
Privacy and payments
The privacy policy says Stripe handles payment processing and ApptSecure does not store full credit card numbers.checked 30 Sep 2026
Product
ApptSecure provides automated SMS appointment reminders for appointment-based businesses, including dental practices, vet clinics, salons, medical offices, and trades.checked 30 Sep 2026
Reminder scheduling
Businesses can schedule SMS reminders 24 hours, 2 hours, or at a custom time before an appointment.checked 30 Sep 2026
Security and uptime
The site lists 256-bit TLS encryption, SOC 2 aligned infrastructure, and a 99.9% uptime SLA.checked 30 Sep 2026
Setup
The site says businesses can get set up in about ten minutes without engineering skills.checked 30 Sep 2026
SMS limits
Messages above a plan's monthly allowance are billed at $0.03 per SMS, and unused SMS messages do not roll over to the next month.checked 30 Sep 2026
Support
The site lists email support with Starter, priority support with Professional, and a dedicated account manager with Business; it gives [email protected] as the support address.checked 30 Sep 2026
Two-way SMS
Customers can reply to confirm or cancel appointments, ask questions, and opt out by replying STOP.checked 30 Sep 2026

Money

Trial terms
The one-time 7-day free trial includes up to 20 SMS, requires a valid credit card, and converts to the selected subscription unless canceled before it ends.checked 30 Sep 2026

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