AnswerNet
The facts below are what the maker publishes about AnswerNet, checked and dated. Our editors have not written about it yet.
Plans and prices
From AnswerNet's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom Answering Service | Priced on request | Custom plan · 24/7 support |
The facts
Each one read from AnswerNet's own pages, with the date it was checked.
What it does
- Availability
- AnswerNet advertises 24/7 support and says its services cover all North American time zones.checked 11 Oct 2026
- Call answering
- Its telephone answering service provides 24/7 live phone answering and can handle overflow and after-hours calls.checked 11 Oct 2026
- Client portal
- The client portal provides access to messages, reports, and recordings in real time.checked 11 Oct 2026
- Compliance
- AnswerNet says its operations include SOC 2 certification and HIPAA compliance, and it cites TCPA and Telemarketing Sales Rule adherence.checked 11 Oct 2026
- Custom call handling
- Clients can use custom call scripts and handling instructions tailored to their brand.checked 11 Oct 2026
- Integrations
- The company lists Salesforce, Zendesk, HubSpot, Shopify, and Zoho CRM integrations and says it supports API integrations.checked 11 Oct 2026
- Languages
- Its locations page says agents speak English, Spanish, and French, with over 250 additional languages available through translation partners.checked 11 Oct 2026
- Omnichannel
- AnswerNet describes support across phone, text, email, live chat, IVR, social media, and other channels.checked 11 Oct 2026
- Payment security
- The telephone answering service page states PCI-DSS compliance for payment processing.checked 11 Oct 2026
- Pricing limits
- The company offers custom plans and asks prospective clients to request a price quote; its telephone answering service page also lists month-to-month options.checked 11 Oct 2026
- Scale
- The company says it operates 31 contact centers in the United States and Canada and handles 125 million contacts per year.checked 11 Oct 2026
- What it is
- AnswerNet describes itself as a tech-enabled contact center outsourcing company offering inbound, outbound, automated, BPO, and AI services.checked 11 Oct 2026
- Who it serves
- AnswerNet lists support for industries including healthcare, legal, HVAC, property management, utilities, government, construction, energy, plumbing, and nonprofits.checked 11 Oct 2026
The company
- Founded
- 1998checked 28 Sep 2026
- Headquarters
- AnswerNet lists its address as 5 Walnut Grove Drive, Suite 350, Horsham, Pennsylvania 19044.checked 11 Oct 2026
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