AnsweringService.com
The facts below are what the maker publishes about AnsweringService.com, checked and dated. Our editors have not written about it yet.
Plans and prices
From AnsweringService.com's own pricing page, checked 10 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| SmartMessage | $10 a month | 24/7 bilingual AI answering with live receptionist backup · excess calls charged at $1.10 per call · plus relevant sales tax · From $10/month* |
| MessageExpress | $25 a month | 1 contact receives messages · 3 details per call · no setup fee · add-ons may cost extra · From $25/month* |
| MyAssistant | $30 a month | Unlimited message recipients and call details · setup fee based on service complexity · some add-ons cost extra · From $30/month* |
| Answer | $30 a month | Unlimited message recipients · 5 details per call · call transfers · no setup fee · some add-ons cost extra · From $30/month* |
The facts
Each one read from AnsweringService.com's own pages, with the date it was checked.
What it does
- Advanced tasks
- MyAssistant can answer FAQs, follow conditional scripts, process orders and payments, set appointments, and enter leads into CRMs or forms.checked 10 Oct 2001
- Call handling
- The Answer plan supports warm call transfers, messages to multiple staff or departments, and sharing company information with callers.checked 10 Oct 2001
- Contract
- The company says its subscriptions are monthly, have no lock-in contract, and can be canceled anytime without cancellation fees.checked 10 Oct 2001
- Coverage
- Its live answering service is available 24 hours a day, including weekends and holidays.checked 10 Oct 2001
- Industries
- The company describes solutions for businesses including legal, real estate, property management, IT, hospitality, automotive, HVAC, and funeral services.checked 10 Oct 2001
- Integrations
- The company lists Acuity Scheduling, Calendly, Clio, Flock, Freshdesk, Keap, ResDiary, Setmore, Square, and Zendesk, and says tool use requires MyAssistant.checked 10 Oct 2001
- Notifications
- Call details can be sent by SMS, email, or both after a call.checked 10 Oct 2001
- Response time
- The company says calls are answered within three rings on average, or less than 10 seconds.checked 10 Oct 2001
- Service
- AnsweringService.com provides live business call answering with virtual receptionists and an online client portal.checked 10 Oct 2001
- Staffing
- The company says calls are handled by US-based receptionists when possible, with overflow support from receptionists in the United Kingdom, Australia, and Jamaica.checked 10 Oct 2001
- Support
- Plans include customer support as required, and trial users can contact the support team throughout the trial.checked 10 Oct 2001
The company
- Headquarters
- Phoenix, Arizona, United Stateschecked 28 Sep 2001
Money
- Trial
- The no-obligation seven-day trial includes Answer service features, online portal access, 24/7 service, and $30 worth of inbound call credit; no credit card is required.checked 10 Oct 2001
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