EVERYTHING XIAOMI
Get listed
Answering Advantage logo

Answering Advantage

Answering Advantage is a web-based business call-answering and customer-support service.

Place
#33 of 35
Score
5.4
Answering Advantage's website

What Answering Advantage is

Answering Advantage is a web-based business call-answering and customer-support service. It provides 100% live phone answering, inbound and outbound support, automation, BPO, and AI-driven solutions. Its client portal lets customers set on-call status, receive notifications, view messages, and print or email them in real time. Listed call-handling capabilities include message taking, call routing, appointment scheduling, and multilingual answering. Service options include virtual reception, bilingual call-center support, medical and service-company call centers, short-term campaigns, and customer surveys. The company says it works with existing platforms such as Salesforce and Calendly. Its medical answering service is described as HIPAA-compliant and available around the clock, with agents handling appointment reminders, prescription requests, on-call scheduling, and emergency dispatching. Messages can arrive by email, text, phone, fax, or secure portal. Pricing is tailored and requires a quote; agreements are month-to-month without a yearly contract.

Good

  • 100% live phone answering
  • Call routing and appointment scheduling
  • Multilingual and bilingual support
  • HIPAA-compliant medical answering
  • Month-to-month service agreement

Watch out

  • Pricing requires a custom quote
  • Paid service with no listed free plan
  • Setup requires prepayment and programming fee
  • Most accounts take 2–3 business days to program

Who it suits

It suits businesses needing live call coverage, routing, scheduling, multilingual support, or medical answering. Listed industries include legal, medical, real estate, finance, contractors, and small businesses.

Verdict

Answering Advantage combines live answering with routing, scheduling, portal access, and specialized medical support. Organizations should request a quote and confirm that the hybrid model and setup process fit their call volume.

Plans and prices

From Answering Advantage's own pricing page, checked 11 Oct 2001.

All about pricing
PlanPriceWhat it gives you
Custom service planPriced on requestPlan and pricing depend on individual needs; quote required

The facts

Each one read from Answering Advantage's own pages, with the date it was checked.

What it does

Client portal
The client portal lets customers set on-call status, receive notifications, view messages, and print or email messages in real time.checked 11 Oct 2001
Contract
The FAQ says the service agreement is month-to-month and does not require a yearly contract.checked 11 Oct 2001
Industries
The company lists legal, service companies and contractors, medical, real estate, finance, and small businesses among the industries it serves.checked 11 Oct 2001
Integrations
The company says it works with existing business platforms and names Salesforce and Calendly as examples.checked 11 Oct 2001
Live answering
The company describes its phone answering as 100% live phone answering.checked 11 Oct 2001
Medical privacy
Answering Advantage describes its medical answering service as HIPAA-compliant and available 24/7.checked 11 Oct 2001
Medical tasks
For medical practices, agents handle appointment verification and reminders, prescription requests, on-call scheduling, and dispatching patient emergencies.checked 11 Oct 2001
Message delivery
Medical messages can be delivered by email, text, phone, fax, or through the secure online customer portal.checked 11 Oct 2001
Pricing
The FAQ says service plans are tailored to individual needs and directs prospective customers to request a quote for pricing.checked 11 Oct 2001
Service
Answering Advantage provides 24/7 business call answering and customer support, including inbound and outbound support, automation, BPO, and AI-driven solutions.checked 11 Oct 2001
Service options
Listed services include medical and service company call centers, virtual reception, bilingual call center support, short-term campaigns, and customer surveys.checked 11 Oct 2001
Setup
The FAQ says most accounts can usually be programmed within 2–3 business days after the questionnaire and estimated first-month prepayment plus a one-time programming fee are submitted.checked 11 Oct 2001
Support
The company serves customers nationwide and provides 24/7 medical call answering.checked 11 Oct 2001

The company

Founded
The company says it was founded in 1997 as an all-medical answering service.checked 11 Oct 2001
Headquarters
The company lists its address as 3181 Poplar Ave, Suite 224, Memphis, Tennessee 38111.checked 11 Oct 2001

Alternatives to Answering Advantage

All alternatives
  1. 1

    YouSquared

    Free planAndroidiOSWebLinux
    7.3From $29.99 a month
    Visit
  2. 2

    Moneypenny

    AndroidiOSWebAPI
    7.0From £10 a month
    Visit
  3. 3Abby logo

    Abby

    AndroidiOSWeb
    6.9From $165 a month
    Visit
  4. 4

    Go Answer

    AndroidiOSWebAPI
    6.9From $175 a month
    Visit
  5. 5

    Posh

    AndroidiOSWeb
    6.9From $65 a month
    Visit
  6. 6

    ReceptionHQ

    AndroidiOSWeb
    6.9From $25 a month
    Visit