
AdRoll
Summary
AdRoll is a platform for managing social media and programmatic advertising campaigns across channels. It can reach audiences on the open web and Facebook, Instagram, TikTok, LinkedIn, and Pinterest, with display, native, video, and social formats. Automation Builder coordinates campaigns across channels, and BidIQ applies AI to real-time bid optimization. AdRoll says it links digital identities across browsers and devices without collecting explicit personal details such as names, phone numbers, addresses, or birth dates. Its product page says competitor targeting and website-level audiences are not available. Listed integrations include ecommerce, marketing, analytics, and advertising services such as Shopify, WooCommerce, Klaviyo, AppsFlyer, Google Ads, Salesforce, HubSpot, and Google Analytics. Reporting includes real-time metrics, campaign reports, exportable reports, and reporting APIs. Written and video resources and live email and phone agent support are listed. Social Ads is self-service only, without onboarding, account management, or optimization team support. AdRoll is a NextRoll division headquartered in San Francisco. The free Account-Based Retargeting plan has no fee to start; media costs are paid.
Who it is for
AdRoll suits teams coordinating advertising across social platforms and the open web. It may also suit advertisers seeking cross-channel campaign automation and reporting.
What is good
- Campaigns span multiple networks and ad formats.
- Automation Builder coordinates campaigns across channels.
- BidIQ optimizes bids in real time.
- Exportable reports and reporting APIs are listed.
- Email and phone live agent support is listed.
What to know first
- Competitor targeting is not offered.
- Website-level audiences are not offered.
- Social Ads lacks onboarding and account-management support.
- The product does not currently support SSO.
Verdict
AdRoll brings campaign coordination, bid optimization, and reporting together across several advertising channels. Note the audience-targeting gaps and the self-service-only support model for Social Ads.
AdRoll plans and pricing
All plansCompared on social media advertising software
- Free plan
- Noadroll.com
Facts
- Product
- AdRoll unites social media and programmatic advertising to manage cross-channel campaigns from one platform.adroll.com · 30 Sept 2026
- Channels
- The platform targets across the open web and Facebook, Instagram, TikTok, LinkedIn, and Pinterest.adroll.com · 30 Sept 2026
- Campaign formats
- Campaigns can span display, native, video, and social advertising.adroll.com · 30 Sept 2026
- Automation and optimization
- Automation Builder coordinates campaigns across channels, while BidIQ uses AI for real-time bid optimization.adroll.com · 30 Sept 2026
- Audience privacy
- AdRoll says it connects digital identities across browsers and devices without collecting explicit personal information such as names, phone numbers, addresses, or dates of birth.adroll.com · 30 Sept 2026
- Audience limits
- The product page says competitor targeting and website-level audiences are not offered.adroll.com · 30 Sept 2026
- Integrations
- Listed integrations include Shopify, WooCommerce, Wix, BigCommerce, Klaviyo, AppsFlyer, Facebook, Instagram, TikTok, Pinterest, Google Ads, Salesforce, HubSpot, and Google Analytics.adroll.com · 30 Sept 2026
- Reporting
- The pricing page lists real-time campaign metrics, campaign reporting, exportable reports, and reporting APIs.adroll.com · 30 Sept 2026
- Support
- The pricing page lists written and video resources plus live agent support by email and phone.adroll.com · 30 Sept 2026
- Social ads limitation
- Social Ads is listed as a self-service-only feature and is not supported by onboarding, account management, or optimization teams.adroll.com · 30 Sept 2026
- Pricing model
- AdRoll says it has no minimum spend for Ads package campaigns and prices advertising dynamically by CPM, with cost varying according to demand.adroll.com · 30 Sept 2026
- Security certification
- NextRoll’s Trust Center says it completed an initial SOC 2 Type 2 audit in August 2020 and continues annual certification; reports are available to customers and prospects under NDA on request.nextroll.com · 30 Sept 2026
- Authentication
- NextRoll says its product does not currently support SSO, while web app MFA is available through SMS or an authenticator app.nextroll.com · 30 Sept 2026
- Company identity
- AdRoll is a division of NextRoll, Inc. and is headquartered in San Francisco.adroll.com · 30 Sept 2026
Company
- Headquarters
- San Francisco, California, United Statesadroll.com · 28 Sept 2026
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Sources
- adroll.com/solutions/social-web-orchestration· checked 30 Sept 2026
- adroll.com/pricing· checked 30 Sept 2026
- nextroll.com/trust-center/intranet· checked 30 Sept 2026
- adroll.com/about/news/adroll-launches-connected-tv· checked 30 Sept 2026





