Actual
Actual provides hospitality businesses with tools for tip distribution, payroll processing, employee scheduling, and operational workflows.
What Actual is
Actual provides hospitality businesses with tools for tip distribution, payroll processing, employee scheduling, and operational workflows. Its tip product calculates, divides, and pays tips, and gives employees detailed reports. Teams can set custom pool rules and allocate tips by shift, with records available at both levels. The Canadian product is intended to help restaurants, hotels, and coffee shops meet federal and provincial requirements for Direct Tips and Controlled Tips. Actual lists integrations with 7shifts, OpenTable, Toast, ADP, Clover, Homebase, Lightspeed, QuickBooks, and Payworks. In the United States, teams can choose payout schedules from daily to bi-weekly, with tips sent to Branch debit cards or directly to bank accounts; Branch card payments are described as free for employers and employees. Actual is the business name of Atlas Restaurant Management Systems Inc., headquartered in Ontario, Canada. Pricing is available on request, and the site offers a free one-to-one product demo.
Good
- Automates tip calculation, division, and payments.
- Supports custom pool rules and shift allocation.
- Employees receive detailed tip reports.
- Lists integrations with hospitality and payroll services.
- US payouts can follow daily to bi-weekly schedules.
Watch out
- Pricing is available on request.
- Some processing uses subprocessors outside Canada.
- Canadian compliance focus is specific to Direct and Controlled Tips.
Who it suits
Actual is aimed at hospitality operators and employees, particularly restaurants, hotels, and coffee shops managing tip distribution. It may suit teams seeking shift-level allocation and custom pool rules.
Verdict
Actual brings tip workflows together with other hospitality operations tools and offers several allocation and payout options. Ask for a demo to assess the fit for your team and location.
Plans and prices
From Actual's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Actual Tips | Priced on request | Pricing not listed; book a demo |
The facts
Each one read from Actual's own pages, with the date it was checked.
What it does
- Audience
- Actual describes its tip product for restaurants, hotels, coffee shops, and other hospitality businesses.checked 9 Oct 2026
- Compliance
- The Canadian tip product is designed to help restaurants, hotels, and coffee shops follow federal and provincial Direct Tips and Controlled Tips requirements.checked 9 Oct 2026
- Data protection
- Actual says its primary infrastructure is hosted in Canada and that it uses administrative, technical, and organizational safeguards to protect personal information.checked 9 Oct 2026
- Hosting
- Actual says its primary infrastructure is hosted in Canada, while some processing is performed by subprocessors in the United States and other jurisdictions.checked 8 Oct 2026
- Integrations
- Listed technology integrations include 7shifts, OpenTable, Toast, ADP, Clover, Homebase, Lightspeed, QuickBooks, and Restaurant365.checked 9 Oct 2026
- Intended users
- Actual says it was built for hospitality operators and employees, and its tips page names restaurants, hotels, and coffee shops as intended users.checked 8 Oct 2026
- Payment options
- Actual says employees can receive tips by daily payments to Branch debit cards or directly to a bank, and describes Branch card payments as free for employers and employees.checked 9 Oct 2026
- Payout options
- The US tips page says Actual works with Branch to provide instant tip payments using Branch debit cards, free for employers and employees.checked 8 Oct 2026
- Payout schedules
- Operators can set customized employee payment schedules ranging from daily to bi-weekly.checked 9 Oct 2026
- Privacy
- Actual says it does not use personal information for advertising or sell it to third parties.checked 9 Oct 2026
- Privacy law
- The privacy policy says Actual handles personal information in accordance with PIPEDA and other applicable privacy laws.checked 9 Oct 2026
- Product
- Actual is a hospitality software platform for managing tip distribution, payroll processing, employee scheduling, and operational workflows.checked 9 Oct 2026
- Rebrand
- The company announced that Atlas changed its name to Actual in March 2026, keeping the same team and ownership.checked 9 Oct 2026
- Support
- Actual says its hospitality-industry team works customer hours so customers are not left waiting for regular business hours.checked 9 Oct 2026
- Tip management
- Actual Tips automates tip calculations and division, daily payouts, and detailed employee tip reports.checked 9 Oct 2026
The company
- Company
- Actual is the business name of Atlas Restaurant Management Systems Inc., a Canadian company headquartered in Ontario.checked 9 Oct 2026
- Company identity
- The privacy policy identifies the provider as Atlas Restaurant Management Systems Inc., doing business as Actual, a Canadian company headquartered in Ontario.checked 8 Oct 2026
- Headquarters
- Ontario, Canadachecked 28 Sep 2026
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