GratShare
GratShare is a restaurant gratuity platform that calculates, allocates, distributes, reports, and archives tips, service charges, commissions, and related pa…
What GratShare is
GratShare is a restaurant gratuity platform that calculates, allocates, distributes, reports, and archives tips, service charges, commissions, and related pay data. Its rules engine can handle pools, tip-outs, roles, shifts, locations, exceptions, and custom distributions. Where rules use POS item tracking, tippable items can direct funds to a station, role, pool, or support team. Managers can review calculations, approve changes, and handle exceptions with traceable records. The platform also provides payout and payroll export workflows, employee earnings visibility, reconciliation, reporting, and audit history. Integrations span POS, time-and-attendance, digital payout, and payroll services. The maker advertises a free 30–90-day pilot, but there is no free plan. Listed per-location plans are $49 a month for self-managed service and $89 a month for white-glove service, both with annual prepayment; monthly invoicing is also offered. Enterprise pricing is custom.
Good
- Configurable pools, roles, shifts, and exceptions
- Managers can review and approve calculations
- Provides payroll exports and audit history
- Integrations include POS and payroll services
- Free pilot lasts 30–90 days
Watch out
- No free plan
- Listed plans are priced per location
- Annual prepayment is listed for both named plans
Who it suits
GratShare is intended for hospitality businesses, from individual restaurants to multi-location groups, hotels, casinos, and airports. It may suit operators that need configurable gratuity rules and connected payout or payroll workflows.
Verdict
GratShare focuses on gratuity calculations and distribution, with manager review and payout records included in the workflow. Check which per-location plan and integrations match your operation before requesting a quote for enterprise use.
Plans and prices
From GratShare's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free Pilot | Free | Pilot access before paid deployment · 30–90 day pilot |
| You Drive | $49 a month | Self-managed deployment · free implementation and support · compliance tracking · enterprise security · Monthly invoice or annual prepay (29% savings) |
| We Drive | $89 a month | White-glove deployment · free implementation and support · compliance tracking · enterprise security · Monthly invoice or annual prepay (29% savings) |
| Enterprise | Priced on request | Multi-brand operators · enterprise deployment · custom volume pricing · Custom volume pricing; ROI estimate uses $125/location/month |
The facts
Each one read from GratShare's own pages, with the date it was checked.
Where it runs
- Android availability
- AppBrain reports GratShare was removed from Google Play on May 3, 2024; its last listed version was 2.0.2, updated July 13, 2017.checked 15 Oct 2026
- Limit: Android connectivity
- AppBrain comments include reports that the Android app remained stuck on a connecting screen and did not work.checked 15 Oct 2026
What it does
- API and SDKs
- The opened official pages describe proprietary integrations and a patented payment platform but provide no public API reference or SDK download.checked 15 Oct 2026
- Audit history
- Rules, exceptions, approvals and distribution records are retained in an auditable history.checked 15 Oct 2026
- Compliance
- The company says its platform supports audit-ready compliance across 45+ states and identifies its SOC 2 status as Type II certified.checked 3 Oct 2026
- Employee transparency
- Employees can view calculated earnings and payout activity through connected employee access tools.checked 15 Oct 2026
- Fees
- The pricing page says there are no hidden fees, per-transaction charges, or per-employee fees.checked 3 Oct 2026
- G2 review volume
- G2’s Gratuity Solutions seller page lists 13 reviews across its products, while the individual listed products show zero reviews and no aggregate product rating.checked 15 Oct 2026
- Integration architecture
- The company says its proprietary Sync Suite connects POS, payroll, time-and-attendance and payout systems; some endpoints are private OEM or white-label connections.checked 15 Oct 2026
- Integrations
- The partner ecosystem claims more than 180 connected endpoints, including over 60 POS systems and more than 20 payroll providers.checked 15 Oct 2026
- Integration scope
- The integrations page says the platform has 180+ connected endpoints, 60+ POS systems, and 20+ payroll partners, including private OEM and white-label connections.checked 3 Oct 2026
- Intended users
- Gratuity Solutions describes its platform as serving hospitality businesses from single restaurants to national groups, casinos, hotels, and airports.checked 3 Oct 2026
- Item-level distribution
- POS-tracked menu items can trigger station, role, pool or support-team distribution logic.checked 15 Oct 2026
- Item tracking
- When POS item tracking is part of a rule, GratShare can use tippable items to direct distribution by station, role, pool, or support team.checked 3 Oct 2026
- Licence
- The software is proprietary and protected in part by U.S. Patent 9,741,050; no open-source licence is stated.checked 15 Oct 2026
- Limit: calculation and fee complaints
- AppBrain comments include an allegation that tip totals did not add up and a complaint about daily charges.checked 15 Oct 2026
- Limit: forced migration
- An Apple reviewer complained about being forced to switch from GratShare to PayDayPortal.checked 15 Oct 2026
- Limit: mobile reliability
- An Apple reviewer reported date-entry errors and difficult calendar scrolling, saying the feature had stopped working reliably.checked 15 Oct 2026
- Limit: worker fee investigation
- The District of Columbia Attorney General said restaurants passed GratShare fees to workers and investigated the practice as potentially unlawful wage deductions.checked 15 Oct 2026
The company
- Company founding
- The company’s own history identifies 2009 as its founding year in Naples, Florida.checked 15 Oct 2026
- Company scale
- Gratuity Solutions says its platform serves more than 15,000 locations and has paid out over $17 billion.checked 15 Oct 2026
- Founded
- 2009checked 23 Sep 2026
- Headquarters
- Naples, Florida, United Stateschecked 23 Sep 2026
Money
- Free pilot
- The maker advertises a free pilot lasting 30–90 days.checked 3 Oct 2026
